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      VALD

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      VALD reviews

      3.2

      31% would recommend to a friend

      (47 total reviews)

      65% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Work/Life balance

      2.7

      Senior management

      VALD has an employee rating of 3.2 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      47 reviews
      1.0
      Mar 25, 2022

      You can do better! There are plenty of tech companies out there.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like any scale up there are always new projects and you feel as though you are part of the exciting growth of the company. There is food and coffee daily (salary sacrifice), gym, access to physiotherapy and massage at discounted rate.

      Cons

      If you have a life outside of work you won't fit in. - Overtime is the norm including weekend and holidays. Make sure you answer your email outside of hours! - Staff turnover is very high. You would be lucky to last past 6 months due to being fired with no warning or wanting to get the hell out. - Middle management couldn't have enough umbrellas to protect their teams. The sun rarely shines. - There is no HR or professional development. Only legal to manage all the fair work claims. - Women are objectified and minority groups mocked. - Direction constantly changes with various side projects and unrealistic deadlines. - The founders want to make the company as profitable as possible through any means necessary and that does not include a good culture or a robust team.

      VALD Response
      4y
      We appreciate you taking the time to review VALD on Glassdoor. Just as we build and refine our products based on the latest research, receiving feedback is always welcome and helps us refine our team member experience. We agree with your comments around being a part of an exciting growth period for VALD. VALD is a fast growing company with new and exciting things always taking place. We do expect a lot from our team members and we provide opportunities for really rewarding work, and the perks are there to help. We have a global client base and alongside the excitement of that is sometimes the need for not having a 9-5 work day. To be successful as we scale, we need to work hard and be enthusiastic by what we are creating and accomplishing. Sometimes there are areas of work that require an escalation of effort that, yes, may extend your working day compared to what you would be required to work in a large corporate organisation. However with effort comes reward, and I am proud of how VALD has fun, relaxes and unwinds as a company following those high demand periods. This helps us handle our work better and we celebrate our achievements by having both formal and informal celebrations as a team. To address your comments around high turnover, I would be interested to know what your definition of high is. Yes, we have turnover, just like any company and in particular dynamic scale ups. VALD isn’t for everyone, and if you are uncomfortable with what we stand for or how we work, you are unlikely to thrive long term. Sometimes the misalignment is identified early in someone’s employment at VALD, and that’s ok. We strive to find a relationship where both the team member and VALD thrive by having a common goal. I’m disappointed to hear your comment around alleged objectification and mocking treatment. I take these comments very seriously and if you would like to share more about your experience please contact me by emailing laurie@vald.com (or our Company Secretary/General Counsel Tim Wilkins (t.wilkins@vald.com)) so that we can set up a time to discuss this more, in a confidential manner.
      2.0
      Feb 18, 2022

      Good perks does not equal good culture

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      On-site chefs and barista cook breakfast and lunch daily (salary sacrifice) Weekly subsidised massages Discount physio You get to work with some great people. The company will do great things under the right leadership.

      Cons

      Executive team promote a culture of hazing and teasing. Objectification of women. No diversity in executive team. No procedure for professional development. No HR department to lodge official complaints. Constant overtime is the norm and is expected (no work life balance). Lots of empty promises leave you feeling gaslit. Working here has severely affected my mental health and self-confidence.

      VALD Response
      4y
      Thank you for taking the time to review VALD. We agree that there are great people at VALD. We value each and every team member and will continue to do so as we scale. To be successful as we scale, we need to work hard and be enthusiastic by what we are creating and accomplishing. Sometimes there are areas of work that require an escalation of effort that, yes, may extend your working day compared to what you would be required to work in a large corporate organisation. We are mindful of this demand and to balance this ensure we have fun, relax and unwind as a company following those high demand periods. I acknowledge that we currently don’t have a HR department at VALD. One of our values is accountability and ownership at all levels, which goes hand in hand with good communication. When you are unsure of something or something gives you pause, speak up and talk about it. Regular open communication is essential. To address your diversity comment, throughout our brief history, we have grown through a combination of internal development and external acquisitions. Our team is a multidisciplinary group of people with backgrounds in engineering, sports science, design, allied health, marketing and much more. We have team members in over 19 countries. They all bring a wide spectrum of ideas, backgrounds, and skill sets that helps VALD succeed. Diversity is more than about gender. As we scale, so will diversity in our executive team. I’m unhappy to hear your comment about alleged hazing, teasing and objectification taking place at VALD. I take these comments very seriously and if you would like to share more about your experience please contact me by emailing laurie@vald.com (or our Company Secretary/General Counsel Tim Wilkins (t.wilkins@vald.com)) so that we can set up a time to discuss this more, in a confidential manner. I am saddened to hear that you feel your mental health and self-confidence has been affected during your time at VALD. Our commitment to our team is to provide opportunities to deliver personal, professional, financial and social development. Regular open communication is essential to being a part of an engaged, high performing team. I hope you are on your way to finding a role that aligns with your values and that you are getting the support you need.
      1.0
      Jun 11, 2023

      Beware the shiny benefits, they are a distraction from the ugly reality

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at VALD will feel great initially; the hot breakfast, lunch, cheap parking (a decent walk though) and coffee perks are nice to haves, but at this stage you don't understand what the trade-off is. You will in time. The products are innovative and make a difference in the world, and the product release frequency is enough to keep you on your toes. There are some wonderful, intelligent people in the organisation that make working with peers mostly fine if you stay in your lane. My direct manager was great, though they were shielding our team a lot. Things aren't as bad if you don't have to deal with upper management often. Some pros: - Save money by spending $5/day post tax for two hot meals per day - Good coffees and other drinks, $1 each - Cheap parking (offsite, a 10+ minute walk) - Uniforms provided free of charge - The products and software VALD produce will make a genuine difference in the world - Onsite gym, and masseuse - Discounted access to Physiotherapy / Exercise physiology services - If you're a senior software engineer, you're a bit more of a protected species (in regards to the below), if you're excellent and deliver, and are on the right side of management

      Cons

      VALD is possibly the largest, and most wildly spinning revolving door of staff in the tech industry in Brisbane. Which is ironic as their low client churn rate is a prized KPI. If only their staff churn rate was an equal concern, and not seen as a necessity. Burn and churn to deliver on time. A short but non-exhaustive list of cons: - Arrive early. Leave late. Or else. - Be prepared to scrap or fundamentally change your to-spec completed work at the very last minute, due to the ever-changing mind of the CEO that you're supposed to be able to read. Your deadline hasn't changed, don't miss it. - Expect communication from upper management to in verbal so that nothing is in writing - Attention to detail is required to a fault (it's a company value, but it goes to the extreme). - Extreme micromanagement from upper management at all levels - Instead of managing performance and improving staff, management takes steps to constructively dismiss staff and hire other people - Upper management is critical of hiring managers who hire people from outside their 'normal' staff parameters - Attitudes towards nonbinary, non-cisgendered people from a select few people are not great/acceptable - There is a big drinking culture, which may be fine for some, but it is very frowned upon if you don't participate - Extremely cliquey. Management or staff that got in before the company exploded have deep camaraderie, but attitudes and behaviours to the now vast majority who are outside of those groups is unwelcoming - On that last note, it's very "laddy", you need to be one of the lads or won't thrive. The lads will give feedback to upper management about you - Work from home options are given to teams they want to keep happy, for other teams you must be in the office 8:00am-6pm 5 days a week (but remuneration is for 37.5hrs) My advice is don't bother making friends with your new colleagues until you've passed your 6-month probation period, it will make your life easier, as the probation period is used very, very liberally to move on people who aren't the right fit. Passing your probation doesn't change much however. "We are not for everyone..." is the common cry of the CEO, who cites the fast-paced growth of the company and subsequent workloads as reasons why one wouldn't be the right fit. But what this really means is: 'Not everyone is cisgendered, or an athletic male, or an attractive female that accepts casual, blatantly sexist comments being used around the office. Not everyone willingly gives up large amounts of personal time without any compensation or time in lieu, or enjoys gaslighting, or accepts casual bullying disguised as joking around, so we're not for everyone'. If that is the standard you can walk past, then that is the VALD standard, and it is right for you.

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      Glassdoor has 49 VALD reviews submitted anonymously by VALD employees. Read employee reviews and ratings on Glassdoor to decide if VALD is right for you.