Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits including remote" ((in 32 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 24 reviews)); "Great work life balance because you choose your times" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 6 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

54% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (633 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

633 reviews

3.0

Dec 19, 2025

no budget for remote contractors but US workers are not limited

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

full remote, flexible hours, modern aws stack

Cons

1. the company changed its remote-first slogan (back to Offices) 2. no updates on contractor rates, even for the inflation (only for fulltime US workers) 3. tech stack Zoo in many depts 4. too many migrations due to top managment turn-over - every new CTO comes with own team and migrate to different tech stack 5. top-managers don't spend dev time for tech-dept issues, they only present new features and migrations => global tech debt increasing..

5.0

Dec 14, 2025

R

Web engineer

Recommend

CEO approval

Business Outlook

Pros

salary, flexibility, growth, time-mannagement, friendly customers

Cons

bad customers sometimes, no other cons

2.0

Dec 13, 2025

Upwork has gone down the drain

Ux designer

Recommend

CEO approval

Business Outlook

Pros

1.some high quality clients can be found

Cons

-Costs of connects too high -Connect bidding wars

Viewing 25 - 27 of 633 Reviews

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Upwork

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Company ratings over time

Ratings by demographic groups

Reviews by job title

no budget for remote contractors but US workers are not limited

R

Upwork has gone down the drain

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