Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 59 reviews)); "Great benefits including remote" ((in 32 reviews)); "Pay is good and nice" ((in 27 reviews)); "work from home, flexible program, diversity," ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 40 reviews)); "bad leadership and a lot of feedback" ((in 31 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.1

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

4.0

Mar 29, 2024

Good company, lack of communication in career progression

Consultant/senior pm

Recommend

CEO approval

Business Outlook

Pros

Great mission and solid product

Cons

No clear communication of career progression

5.0

Feb 22, 2024

This is a great place to work and grow as a professional!

Director of talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Upwork is home to an incredible community of professionals! Throughout my career, I've never encountered a more collaborative, intelligent, and welcoming group of individuals. The environment here genuinely nurtures professional development, making it a remarkable place to grow and thrive.

Cons

In certain aspects, it retains the dynamic energy of a startup, as we are currently in the midst of developing more structured processes to evolve beyond these initial stages. These are typical growing pains experienced by companies on the path to maturity.

4.0

Feb 12, 2024

Salary

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Team Culture Client & Sales Process Perks & Benefits Location

Cons

Fast Pace environment can be intimidating if you are not willing to change with the organization

Viewing 244 - 246 of 636 Reviews

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