Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 59 reviews)); "Great benefits including remote" ((in 32 reviews)); "Pay is good and nice" ((in 27 reviews)); "work from home, flexible program, diversity," ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 40 reviews)); "bad leadership and a lot of feedback" ((in 31 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

Ratings by demographic groups

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Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

4.0

Sep 18, 2024

Great people, good company

Marketplace account manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with daily are all great. Pay was competitive. Great work environment and life balance.

Cons

Company has had layoffs and complete change of sales department over the past year or two.

2.0

Aug 7, 2024

its alright

Integration engineer

Recommend

CEO approval

Business Outlook

Pros

you can work remote from and async

Cons

lots of work load. workplace environment is not good

4.0

Aug 6, 2024

Decent place to work at

Product manager

Recommend

CEO approval

Business Outlook

Pros

You get opportunities to build impactful things

Cons

Quality & speed of execution usually is not great

Viewing 238 - 240 of 636 Reviews

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Great people, good company

its alright

Decent place to work at

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