Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 63 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 28 reviews)); "Great team and dynamic was very supportive." ((in 26 reviews)); "work from home, flexible program, diversity," ((in 25 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 39 reviews)); "Chaotic leadership." ((in 33 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "No bonuses and paid time offs" ((in 6 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

3.0

Sep 22, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home on Wednesdays Free lunch, and fully-stocked kitchens in both MountainView and SF offices Happy hour Thursdays (SF), Tuesdays (MountainView) Most people are great (there are some truly brilliant people here) Benefits and compensation are fair (for new hires)

Cons

Power struggles Backstabbing Politics (that's everywhere, not just Upwork) Some people are terrible* Division between oDesk and Elance sides of the company (but it's on the mend)* Division between MountainView office and SF office *These cons only apply to certain teams.

4.0

Aug 25, 2015

Nice summer job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote distance work - flexible work schedule (

Cons

low salary - little evolution - Intense work schedule

4.0

Jun 29, 2014

Great Company in Transition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People really care about their job here, and are generally motivated by the fact that we are creating job opportunities all over the world outside of gender, ethnicity, location, appearances, and all that. Free lunch three times a week plus a work from home day doesn't hurt either.

Cons

The merge has been hard on culture, there hasn't been enough effort made to blend the two companies, but I have faith things will work out.

Viewing 223 - 225 of 636 Reviews

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Manager

Nice summer job

Great Company in Transition

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