Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 60 reviews)); "Amazing culture and product that truly benefits the customer" ((in 41 reviews)); "Great benefits including remote" ((in 29 reviews)); "Good benefits, work from home, and the platform does have a great mission." ((in 26 reviews)); "Pay is good and nice" ((in 26 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

3.0

Mar 10, 2017

Experience varies depending on which team you're on

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and perks.

Cons

Strangely passive aggressive - things are pleasant on the surface with an undercurrent of unexpected ruthlessness. Messy at times, but so are most workplaces.

5.0

Jun 14, 2016

Analyst

Recommend

CEO approval

Business Outlook

Pros

Collaborative work culture; very data driven; good benefits; buzz is quite fun; pet friendly work environment; company size is still small enough for a great ideal of upward mobility;

Cons

Less of a brand name compared to fb and uber; mountain view office is too quiet; too many unnecessary meetings

5.0

Jul 13, 2015

Great place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Smart people, free food, good compensation, great CEO. Work at home on Wednesdays. Work is interesting and future looks good. Two offices: Mountain View and San Francisco (and lots of remote employees and contractors). Also, for those people posting reviews to Glassdoor and that use Upwork to find contract jobs, you aren't an Upwork employee! That is like saying you found a contract job in the San Jose Mercury News and you don't like working for the San Jose Mercury News.

Cons

Missing some of the perks of larger companies like a gym but so what. You're at a small/medium size company!

Viewing 181 - 183 of 636 Reviews

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