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      Upwork

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      Upwork reviews

      3.8

      59% would recommend to a friend

      (636 total reviews)
      avatar

      Hayden Brown

      53% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      636 reviews
      4.0
      Nov 1, 2022

      Redefining the future of work

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work life balance, nice and collaborative colleagues, manager deeply cares for their employees. betting big on future

      Cons

      Growing pains:-Core teams frequently blocking other teams' dev progress ( due to capacity issues); Product portfolio suffers from a lack of unified vision and clear pre-decided goals for upgrading customers. Multiple products seemingly addressing similar client needs will confuse customers and internal teams.

      avatar
      Upwork Response
      3y
      Thank you so much for your review and detailed feedback. We really appreciate hearing from employees, especially as we grow. Please don't hesitate to share this feedback with your manager and/or reach out to HR if there's anything you'd like to discuss directly. - Upwork HR
      5.0
      Jun 2, 2022

      Great place to work

      Senior program manager, technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've only been at Upwork for a few months and I have really enjoyed it. I scrolled through some of the reviews and was shocked to see some of the reviews stating lack of transparency - perhaps its because I'm used to scrappy start ups, but I feel Upwork has been very transparent. We have weekly meetings with the leadership team where they very transparently share company goals, take our questions, etc. I've never seen a company be so transparent with earnings as well. I am on the Sales team so I guess it could be department specific, but as a member of sales I feel there is alot of transparency. I think salary is above market rate as well. These are the best benefits I've ever had (cheap health insurance with good coverage, 100% WFH with the option to work from the office whenever I want, free food in the office, home office stipend, monthly internet reimbursement, and very generous referral bonuses just to name a few).

      Cons

      I think the bonus is a little low, especially compared to other tech companies the size of Upwork, but my base salary is above market rate so I am happy with total comp. The company is still somewhat in start up mode (which I don't mind), but if you arent into a rapidly changing environment, this may not be the place for you.

      avatar
      Upwork Response
      4y
      Thanks for your review! We do aim for transparency as a company, so it's amazing to hear you feel that. If you have any other feedback please do not hesitate to reach out to HR directly. - Upwork HR
      3.0
      Feb 23, 2022

      Constant Changes, Lack of Visibility

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -BDR Managers are extremely helpful, they diligently support their team and will go to bat for them. They listen to concerns and show you they're making real moves to improve daily life. -Fun rewards (weekly contests for gift cards), team outings

      Cons

      Internal growth is very difficult. The feeling I had was that they would rather hire outside for higher positions, than work with current employees to advance their growth. Expect to be micromanaged on a daily basis, but for an "entry level position" that has to be expected. Would often receive "hey hop on a zoom meeting" at 4:50pm. You don't have the best tools for the amount of output they expect. It seems like they put political decisions ahead of what is best for the employees. The new director has been great, but it is clear her initiatives for the BDR zone aren't seen as important to high level leaders.

      avatar
      Upwork Response
      4y
      Thank you for taking the time to provide your feedback about your experience at Upwork. We value all of our employees and are actively working on building out our career growth and internal mobility programs. - Upwork HR
      Viewing 175 - 177 of 636 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 927 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.