Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 60 reviews)); "Great benefits including remote" ((in 29 reviews)); "Pay is good and nice" ((in 26 reviews)); "Good benefits, work from home, and the platform does have a great mission." ((in 23 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 10 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

4.0

Jul 13, 2023

Honest Review

Talent sourcer

Recommend

CEO approval

Business Outlook

Pros

Hats of to the people. They are nice and welcoming. Pay is good.

Cons

Recently, there have been a lot of layoffs, and unfortunately, I was one of the affected individuals. It would have been easier to accept if there were specific reasons such as poor performance, but that wasn't the case. They simply mentioned that it was due to changes happening within the company.

3.0

Jan 13, 2023

Positive promises, underbaked structure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and good product.

Cons

Disorganized sales organization with a lack of confidence from leadership.

2.0

Dec 2, 2022

Tough times.

Senior engineering manager

Recommend

CEO approval

Business Outlook

Pros

It was a good place in the past. Hr tech is interesting as it can meaningfully impact people’s lives

Cons

Current micro economic situation has made it extremely difficult to operate. It seems like the company had over hired and now finding it difficult to operate in a financially viable way, Engineering culture is ok. Lower your expectations if you are coming from any tier 2/3 level tech companies. Don’t join if you are from tier 1 tech firm.

Upwork Response

3y

Hi there, thanks for taking the time to leave this review. Your thoughts and feedback are appreciated. - Upwork HR

Viewing 154 - 156 of 636 Reviews

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