Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 25 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews

3.0

Jan 3, 2025

Org Review

Sales leader

Recommend

CEO approval

Business Outlook

Pros

Pays well when you are doing well, company culture is good when the company is doing well. If you are an IC you will definitely get some solid development, if you are a leader you will just have to figure it out

Cons

Upworks biggest problem is that its product is not sophisticated enough to really compete with large talent providers, its leaders are too busy fighting over whether its a staffing company or a tech platform - 2 CEOs, 4 CFOs, 4 CMOs, 3 GMs of Enterprise, No CRO, Multiple Engineering and Product leaders since going public - no leadership development or advance training

1.0

Oct 22, 2024

Chaotic

Marketing director

Recommend

CEO approval

Business Outlook

Pros

Remote first culture and Diversity.

Cons

Failed leadership, chaotic, without vision or conviction. CEO is over her skis and continues to make the most devastating uninformed decisions impacting employees and customers.

2.0

Jun 15, 2023

Misdirection & Favoritism Run Rampant

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO, phone and internet reimbursement

Cons

Cannot stick to a plan. Every few months the company changes direction and it is not communicated effectively from leadership. High disengagement from colleagues due to favoritism. Values have been talked about being changed for 3+ years but are still the same and leadership does not follow them.

Viewing 100 - 102 of 635 Reviews

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