Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 25 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (635 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews

1.0

Feb 7, 2025

Subpar

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Good work from home policy

Cons

Leadership is constantly changing every 6 months

3.0

Feb 4, 2025

Great people but exec leadership terrible

Manager

Recommend

CEO approval

Business Outlook

Pros

They hired fantastic people. Strong second, first line leaders as well as representatives.

Cons

No direction, hard for people to reach success because the lack of direction, vision and unwillingness to listen to experts they hire in.

1.0

Jan 31, 2025

History Repeats Itself Every Year at Upwork

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pro: Being remote

Cons

- Annual layoffs - Company hasn't been innovative since they created the original product - The base salary is only competitive because it's difficult to make commission (nobody needs the product anymore) - Managers will freeze your "unlimited PTO" - The CEO wrote a tone deaf LinkedIn post the day after laying off dozens of people saying what a "profitable and successful year" it had been

Viewing 100 - 102 of 635 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Upwork

Upwork reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Subpar

Great people but exec leadership terrible

History Repeats Itself Every Year at Upwork

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs