Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
3.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Many friendly and collaborative people to work with, and a great deal of autonomy provided, along with respect for subject matter expertise. Like in all businesses, there are exceptions to this.

Cons

There are constant shifts in strategy, and frequent downsizing/layoff rounds to accompany them. There is a lot of regular positive, fluffy talk from senior management, and also senior management who love the sound of their own voice, but they often become trapped in their own worldview and do not always welcome reality checks or being told something counter to their point of view. There is also a large communication gap between the Marketplace and Enterprise sides of the business, which results in missed opportunities, duplicative effort, and poor coordination.

3.0
May 22, 2025

Constant Changing Direction

Recommend
CEO approval
Business Outlook

Pros

Smart teammates who push work Ability to take time off

Cons

Constant shifting of direction makes impactful work difficult

Viewing 79 - 81 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.