Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

54% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

633 reviews
4.0
Jul 2, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Out of all the places I've worked, Upwork nails work-life balance bet. My colleagues actually get their work done well in a timely manner, yet they still do take vacation. Also, there is immense flexibility to work from home or remotely (for those who can handle it). Being a manager is viewed as a privilege and not a chore. All managers are also individual contributors and the high-ups have very low egos. The younger folks have fun together after work. People with families participate in fun until 5 or 6 and then can feel comfortable heading home. It's a great mix of work and fun, especially lately. People here really care about providing job access to workers in developing countries. We're a for-profit company with a social conscience.

Cons

No 401K matching, maternity/paternity leave could be better, salary bands seem a bit low compared to other hot bay area tech companies

5.0
Jul 2, 2015

Designer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm an onsite, full time employee and I love my job. My director is fantastic, and I work with a top-notch team of talented, caring, and committed designers. In fact, most everyone I've worked with cross-functionally has been exceedingly good at what they do and just as passionate about it. The company's positive mission and role in the future of work is a galvanizing force that attracts forward-thinking, talented individuals that work well together. As an individual, I find my work on the whole to be very engaging and satisfying. I appreciate that my team is both collaborative and self-reliant, invites discussion/hashing out of different viewpoints and that I'm given ample opportunity for new growth and the freedom to tackle new challenges or try new approaches. As a company, we've recently re-branded and you can feel the positive transformation throughout our product, workspace, and culture. It's an exciting time to be working at the company. Of course, there are things that could be improved and everything isn't awesome all the time. But, when a process isn't working or something breaks, anyone can speak up, be heard and help with the solution. I feel proud to be part of such a great team.

Cons

For my job, team and department, I have no real cons.

5.0
Jul 2, 2015

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People genuinely care about the mission, the international focus and the changing nature of work. Good amount of flexibility around hours, ability to work in different offices, very social and flat culture.

Cons

The product is sometimes buggy, resulting in issues for freelancers. Large marketplace means there are some bad actors on both the client and freelancer side that are difficult to address in a fair and consistent way.

Viewing 616 - 618 of 633 Reviews

Glassdoor has 923 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.