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      Upwork

      Is this your company?

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      53% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      633 reviews
      1.0
      Oct 1, 2018

      Abusive employer

      Frontend developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Timely salary release. But the HR department is seriously lagging. They just concentrate on PR department so the company's image is maintained.

      Cons

      Upper management abuses their power and treats employees like trash.

      avatar
      Upwork Response
      7y
      Hey there! Thanks so much for taking the time to share your feedback. I'm disappointed that you've had such a poor experience and sorry to hear that you believe our HR department isn't delivering to your standards. I'd welcome the chance to connect and discuss further. If you've got specific suggestions that would be great to understand, or areas in general where you feel we or I can do better, I would love to hear. Thank you again for caring enough to take the time to do this. Best wishes in the future. -zoe
      2.0
      Jun 29, 2017

      Upwork: The Commoditization of People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exemplary & talented individuals scattered throughout the organization. The current front runner in the freelance talent vertical. A feel-good mission & vision of spreading economic opportunity to remote areas of the globe through freelancing.

      Cons

      Upwork lacks unity & cohesiveness among business units. The merger failed to unite Elance and oDesk causing a quagmire of political skirmishes and a revolving door for employees, particularly leadership. Fixation on near-term goals abounds as the monthly ledger gains priority over market transformation. Half-hearted relationship to the community of freelancers. Product faces persistent challenges, including site outages and mass exodus from loyal Elance & oDesk freelancers. Sales is missing leadership and whimsically changes market focus, leaving key verticals vulnerable to competition. Marketing is lacklustre, uninspirational, and fails to capture and evangelize the ubiquity of freelancing. Leadership is disconnected with the freelancer community, raising rates without a true understanding of the challenges a freelancer encounters.

      avatar
      Upwork Response
      8y
      Thank you so much for taking the time to provide feedback about your time at Upwork. I'm sorry to hear that you felt frustrated with a number of factors. I wish you had come directly to me, your manager, HR, or another leader to discuss your concerns. I believe we're on the right track, and we haven't had the turnover you reference. Our team is committed to evolving, learning, and partnering with our clients. Thanks again for your feedback. I wish you every success in the future.
      2.0
      Jul 6, 2016

      Great benefit, but not so great management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have pretty good benefit for their employees.

      Cons

      After the merge, the company is going down.

      Viewing 58 - 60 of 633 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 923 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.