Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
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Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
5.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Upwork is a perfect place where professional meet employer and where geography is not a barrier.

Cons

Upwork is becoming competitive and sometimes an expert need to compete with an unskilled person.

5.0
Sep 2, 2016

Mission driven company that treats employees well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of Upwork is inspiring! It's exciting to work for a company that is leading the charge towards more flexible work opportunities for people in the US and around the world. I like working for a company that is creating long term value and I am confident that Upwork will be around for a very long time. On top of that, the employees are enthusiastic and motivated. Work is fun, Upwork is pretty transparent with information (regular metrics meetings, all hands meetings, product demonstrations, and trainings) and works hard to keep it's employees informed and engaged. In addition, there are a lot of opportunities for advancement within departments or in new ones. Benefits were expanded this past year and are pretty strong for a company our size. Finally got 401K matching! Working from home on Wednesdays is also a fantastic perk -- and so is the daily free lunch.

Cons

I've been with the company for 5 years and we experienced some growing pains with the merger of Elance and Odesk. That was two years ago and fortunately, the dust has settled. After the merger, I was impressed by how the company made culture a priority and gathered extensive employee feedback to craft and define our company values. Departments can sometimes feel siloed particularly given the three different offices but the company has taken steps to have different departments collaborate (such as a hackathon week that led to some exciting innovations).

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Upwork Response
9y
Thank you for taking the time to share your perspective. I agree that we're on a great path and yet still have room to improve. Please feel free to share suggestions and ideas in person or via email as well. Thanks again!
2.0
Jul 6, 2016

Great benefit, but not so great management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have pretty good benefit for their employees.

Cons

After the merge, the company is going down.

Viewing 577 - 579 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.