Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 54 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 26 reviews)); "Pay is good and nice" ((in 26 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"constant layoffs with 2 happen across 2 years." ((in 33 reviews)); "bad leadership and a lot of feedback" ((in 31 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (635 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews

4.0

Jan 19, 2022

Interesting work, decent comp, not so sure about long-term growth

Senior user experience researcher

Recommend

CEO approval

Business Outlook

Pros

Working remote; smart people and easy to work with for the most part; decent (but not outstanding) comp; interesting work on market design

Cons

High turnover, shifting strategic directions sometime makes your work hard but not too bad compared to other tech like FB

Upwork Response

4y

Hello there, thank you so much for your candid feedback! So glad to hear you're excited about your work and your fellow team members. We try to strive for clarity surrounding company initiatives and direction, so if you have any further feedback or suggestions for how we can improve in this way, please feel free to reach out to the HR email or Slack channel. - Upwork HR

5.0

Jan 16, 2022

Good

Web developer

Recommend

CEO approval

Business Outlook

Pros

Happy to work here in this company.

Cons

no cons. The only problem is a stability

5.0

Jan 12, 2022

Great company, great benefits, great leadership

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

- work life balance - fully remote options - trusted leadership - great training and support

Cons

- sales org has some overlapping roles and isn’t run as efficiently as it could be

Upwork Response

4y

Hi there, thanks so much for this feedback, and so glad to hear that you feel that Upwork is succeeding in supporting our employees and their wellbeing. We are always looking to improve and become more efficient, so if you have any further suggestions or feedback please feel free to slack or email the HR channels! - Upwork HR

Viewing 565 - 567 of 635 Reviews

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Interesting work, decent comp, not so sure about long-term growth

Good

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