Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 56 reviews)); "Great benefits including remote" ((in 29 reviews)); "Pay is good and nice" ((in 26 reviews)); "Flexible working hours and work from home." ((in 22 reviews)); "Great work life balance because you choose your times" ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 34 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 10 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

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Race / Ethnicity

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Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

5.0

Aug 2, 2022

Awesome

Full stack web developer

Recommend

CEO approval

Business Outlook

Pros

All was awesome and I had got strong skills

Cons

There are not any cons

5.0

Jul 31, 2022

Very good

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Great company to woek with

Cons

Nothing everything is good im happy

5.0

Jul 25, 2022

Its ok

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

It's not much of a problem.

Cons

It's great to see that the people are working

Viewing 517 - 519 of 636 Reviews

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