Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 60 reviews)); "Amazing culture and product that truly benefits the customer" ((in 41 reviews)); "Great benefits including remote" ((in 29 reviews)); "Good benefits, work from home, and the platform does have a great mission." ((in 26 reviews)); "Pay is good and nice" ((in 26 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

5.0

Apr 27, 2023

Good, easy to use platform

Freelance translator/proofreader

Recommend

CEO approval

Business Outlook

Pros

Work in my on time according to personal planning

Cons

No cons, you can select a job that fits

5.0

Apr 24, 2023

Review

Microsoft 365 engineer

Recommend

CEO approval

Business Outlook

Pros

work from home, flexible program, diversity,

Cons

more flexibility to work from other countries too.

4.0

Apr 13, 2023

Great learning environment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Provides a great landscape to learn new skills, sharpen existing skills, and collaborate. Many tools and resources at your disposal.

Cons

Fast changing environment, sometimes hard to keep track of all the constant changes and how they impact your role and responsibilities.

Upwork Response

3y

Hi there, thanks for your review! Glad to hear you feel Upwork is a good place to learn and grow. We hear your feedback and agree that communication and clarity are key as Upwork itself is growing and changing. Please feel free to reach out directly to HR if you have any further feedback to share! - Upwork HR

Viewing 481 - 483 of 636 Reviews

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