Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
4.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

You can set your own hours and work from anywhere. Ideal if you prefer freelance or remote work without a fixed 9–5 structure. Access to global clients from startups to established companies. Exposure to different industries and hiring styles broadens your experience.

Cons

Platform Fees Upwork takes a service fee (5–20%) from your earnings depending on contract value. 3. Irregular Income Work may not be consistent, especially at the beginning. Projects can be short-term with gaps between contracts.

5.0
Oct 29, 2025

Remote Work

Recommend
CEO approval
Business Outlook

Pros

Working from home offers a flexible schedule, no commute, lower expenses, and the freedom to work with clients all while maintaining a better work-life balance.

Cons

Working from home as a virtual assistant can be challenging due to distractions, isolation, unstable internet, and the need for strong self-discipline to stay productive.

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote and at your pace

Cons

can be less less pay

Viewing 43 - 45 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.