Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 63 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 28 reviews)); "Great team and dynamic was very supportive." ((in 26 reviews)); "work from home, flexible program, diversity," ((in 25 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 39 reviews)); "Chaotic leadership." ((in 33 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "No bonuses and paid time offs" ((in 6 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.1

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

636 reviews

5.0

Nov 10, 2023

Solid place to work

Senior engineering manager

Recommend

CEO approval

Business Outlook

Pros

Company is doing well, good leadership, 100% remote, global teams

Cons

Most engineers are very talented long term contractors for Upwork so they have different pay and benefit structure.

5.0

Nov 9, 2023

Great company to work for!

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, love the people and a lot of opportunities ahead.

Cons

There have been some organizational shift which caused some headaches but it’s for the better.

4.0

Nov 7, 2023

Solid Culture / Fast turnover

Bdr

Recommend

CEO approval

Business Outlook

Pros

Very good middle management. UM is a bit out of touch.

Cons

Almost overly structured. But that may need to be the case with a majority of the workforce WFH. Burnout rate is VERY high. Super high volume of calls per day is expected.

Viewing 436 - 438 of 636 Reviews

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