Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 59 reviews)); "Amazing culture and product that truly benefits the customer" ((in 40 reviews)); "Great benefits including remote" ((in 30 reviews)); "Pay is good and nice" ((in 28 reviews)); "work from home, flexible program, diversity," ((in 26 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 37 reviews)); "Chaotic leadership." ((in 34 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 11 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.1

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

4.0

Feb 4, 2024

Good place to woerk

Accounting manager

Recommend

CEO approval

Business Outlook

Pros

Great people good culture, remote

Cons

constant leadership changes, inconsistent priorities

3.0

Jan 29, 2024

Love working here

Chat support

Recommend

CEO approval

Business Outlook

Pros

Everything. I had career growth here.

Cons

None because I love my job

4.0

Jan 9, 2024

Worth to work here

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

The workplace where every individual truly matters

Cons

Salary could be better and better communication

Viewing 427 - 429 of 636 Reviews

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