Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 57 reviews)); "Great culture and teams to work with" ((in 43 reviews)); "Great benefits including remote" ((in 30 reviews)); "Pay is good and nice" ((in 24 reviews)); "work from home, flexible program, diversity," ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"They do not know what they are doing and go through massive layoffs every 3" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

4.0

Oct 16, 2024

Not perfect but pretty good

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

They care about their people and want to make sure you’re set up for success

Cons

Lots of change and executive leadership turnover

5.0

Oct 14, 2024

Great team

Talent agent

Recommend

CEO approval

Business Outlook

Pros

Independent and flexible work environment

Cons

Sometimes the KPIs are not clear

5.0

Oct 4, 2024

Resume for customer relations manager

Customer relations manager

Recommend

CEO approval

Business Outlook

Pros

Up work 1 number is best

Cons

Voice process Customer support associate Customer relations manager

Viewing 373 - 375 of 636 Reviews

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Great team

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