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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,278 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      1.0
      Feb 1, 2018

      In My Opinion, Chicago COE Is Analogous to A High School Complete With Bullies, Cliques, and a Terrible Teachers

      Community support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      $17.50 per hour, nice benefits, looks good on your resume, and you learn how to deal with unreasonable people/unreasonable situations.

      Cons

      management does not have valid leadership experience, they steal your ideas with creative exercises one must complete to get a promotion or make lateral moves and then you don't even get the job, incompetent people are promoted over people that are consistent high achievers with proven leadership ability, they are understaffed on various teams and place unreasonable expectations on said team members, they are reactive instead of proactive, and they ignore complaints about problematic employees and members of leadership.

      1.0
      Aug 25, 2017

      MOST RACIST AND HOMOFOBIC COMPANY

      Leasing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free meals and lots of overtime hours.

      Cons

      Management does not care at all for you. They fire people if you complain about management.

      avatar
      Uber Response
      8y
      Hi - thanks for raising this review. I see you've moved on but I'd like to connect offline to discuss your specific situation, as Uber absolutely does not tolerate racism, homophobia, or any other type of discrimination. Please reach out and we can connect offline - employermarketing@uber.com.
      2.0
      Apr 23, 2017

      Trendy, Needs new management.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have great health benefits, and the pay scale just changed and is reasonable, but not livable for anyone with responsibilities. Dress is causal, and they cater lunch daily. There is a stocked kitchen that is impressive, and free for employees. We also get Uber credits monthly which are used to pay for UberEats orders. The location is central, with great views of downtown. Leadership is lax, and not much is taken seriously. There are nearly 50 shifts to choose from, though most are at odd hours, during days, evening, nights and all holidays. Its open 24 hours. They are awesome with time off, and allow you to go negative. They also offer parent time which is for school related events like parent teacher or the dreaded recorder concert. They are involved in a lot of community events and things happening around town.

      Cons

      Point system is strict, and takes a year to fall off. Although you can move departments, there really isn't an option to move up. They drill it in that you can move up, and its easy, to move up; That's not true. No room at desks. We sit at long tables with no dividers or space. It can sometimes be loud and hard to make important calls. Its trendy, and a lot like high school. Rumors, jocks and cheerleaders. A lot of fraternization, and favoritism by management. Others can be harsh and judge your work.. Most management have no idea what they are doing and spend a lot of time chatting, or texting on their phone. If there is an issue, good luck. There are a lot of things that take place that would NEVER happen at another employer. Very young, and mostly inappropriate. There are a lot of changes currently happening and big adjustments. I'm hopeful that the immaturity will be addressed and the office can become more professional.

      avatar
      Uber Response
      9y
      Thanks for sending in this candid review and feedback. While it's great to see you enjoy things like the benefits and flexibility in shifts, there are other things you call out which are alarming. It'd be great to connect confidentially and offline and discuss some of your points. Please reach out and we can set up a time to talk - pierce@uber.com. Thanks!
      Viewing 196 - 198 of 16,278 Reviews
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