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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,269 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      16K reviews
      3.0
      Jan 27, 2015

      Toxic culture that values overworking lower level employees 90+ hours/week without commiserate pay until they burn out

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, driven colleagues, quality service that fills a need in the market

      Cons

      Varies by local office, but overall culture is to overwork employees upwards of 90+ hours/week and fail to properly staff to accommodate growth. Very common to eat breakfast, lunch, dinner and late night dinner (after midnight) at your desk. Misogynistic, macho culture that does not encourage knowledge sharing or collaboration.

      2.0
      Jan 21, 2015

      It's kind of the worst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work remotely. That's really the only pro that there is to this position.

      Cons

      Culture of an Uber CSR is that they make you feel like part of a team, in some ways they pressure you to do more work for the same amount of money, asking CSRs to rate each other, report flaws in responses of emails, basically doing management's job for them. No chance of moving forward. If you are a CSR, that's it. Plus they pay very low for the type of job it is and the amount of pressure put on you to perform. The CEO is also a jerk.

      5.0
      Nov 2, 2014

      Get in the thick of an international growth startup

      Operations and logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of freedom; especially for the newer, international cities. Having come from a startup background I've had no trouble adjusting, just the right amount of oversight and high level goals combined with support from someone who has done it before. The pace of growth - this company grows month-on-month what most established companies do in a year. You'll learn how to scale first-hand Super transparent. You can see everything. As a data-nerd this is amazing. The data is the single best reason for working at Uber. Culture is awesome (for someone who's never done the whole silicon valley thing before, that's the experience you get). You are working with world-class talent. I've met a couple hundred people here, not one of them is a person I would not want to work with. People are passionate, smart and focused. Uber will make you a more capable employee, better entrepreneur and impart that ability to get the right sh*t done so no matter what you do or where you go next, you will be able to do it better.

      Cons

      Can be tough for detail oriented individuals. I'm borderline OCD (self-diagnosed!) and the engineer in me twitches every time I do the time-saved vs. time-taken trade-off in terms of "Do I write a script to automate this?" or "Do I set up auto-calculate in this sheet". Things are changing and scaling so rapidly that you'll need to be flexible on level of detail and really firm on making sure you use time as efficiently as possible Time (again for the internationals); you will never have enough of it. For the international operational roles Uber is still very much in expansion mode and it will consume all of your waking hours. Expect to work... a lot. But for the right candidate this won't be a problem. That goes for compensation as well. This isn't an amazing compensation package for the amount of work you do. If your sole metric is $ then this probably isn't the right role. If you want something engaging, consuming, amazing, frenetic and passionate then this is the job for you.

      Viewing 139 - 141 of 16,269 Reviews
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