Uber reviews

3.7

65% would recommend to a friend

(16,260 total reviews)
avatar

Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

16K reviews
5.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

I like to say working at Uber is great because of the four Ps. P - Product P - People P - Process P - Problems Product: Our product is something that I use every single day. I've worked at various companies in both the B2B and B2C sector and I've never cared about a product as much as I do Uber. Getting around a city (both where I live and where I travel) was always a pain before Uber. Now when I leave my house I don't have to worry about how I'm going to get there because the answer is Uber. People: The people that I work with are amazing. They come from all walks of life and each person has a different background . People here have individually accomplished so much and have worked so many places in their past that there is always something to learn. Scaling AWS at Amazon, building the infrastructure of Yelp, and building Amazon's product in the early days are just a few of the amazing accomplishments that my co-workers have achieved. Process: Get stuff done and Uber will provide you the tools and resources to do that. Need a vacation? Take one. Need a light at your desk? Here's one. Want to work across the country at one of our offices? Go. Want to work from home in the mornings? Do it. What matters is that you get stuff done.

Cons

Uber moves fast and we have to because we live and work in an ever changing world of regulation, culture, supply, demand, and on and on. Working at Uber isn't for everyone. Everyone at Uber is dedicated to the company and each person does what it takes to make Uber a success. Does that mean you work till midnight every night or the weekends? Sometimes. Is that a weekly thing? No, it's rare but it will happen. Does that mean you'll get woken up at 3AM to take care of a critical issue that's happening during the day across the world? Sometimes. Is that a daily thing? No, it's rare but it will happen. But to me, none of it matters because Uber is a company, product, and vision that I care about and am dedicated to.

5.0
Dec 27, 2012

The Best Job of my Life

Recommend
CEO approval
Business Outlook

Pros

Each city acts as their own startup. You make the best decisions possible for your city as a team. There is no micro-management, no big overhead, and no limiting constraints. HQ empowers you to make the best decisions for your specific city, and it's incredible. I'm obsessed with working here and helping Uber grow.

Cons

Don't work for Uber if you're not willing to miss major holidays like New Year's Eve, Valentine's Day, etc. This is the time when we are the busiest. It's really not that big a deal--you can still celebrate with your coworkers, and it's kinda fun. Also, if you don't like to work hard (and work smart), then Uber won't be a good fit for you. They're seriously only looking for the best who really believe in the company and want to help continue its growth. Finally, if you are uncomfortable with taking (calculated) risks, and doing things that have never been done before, you should steer clear of Uber. Our culture supports bringing new and innovative ideas to the table from every city around the world.

3.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

As an engineer at Uber, you're presented with a unique opportunity to have a very high impact-to-unit-work, and to release products that go live instantly worldwide. The IC-level talent is phenomenal; you're working with bright engineers, designers, and data scientists who all have incredible drive and talent. It's a great place to grow and learn. This has been Uber's biggest value prop to technical members of staff to date, and it still holds true. You have the opportunity to work on world-class platforms and build product experiences from scratch, which is cool no matter how you slice it. Despite Uber's public woes, there's clearly an earnest effort by executive leadership to solve the company's cultural problems. Liane Hornsey has led a mighty effort to systematically address the many, many accumulated issues that Uber has accrued. Dara seems right-headed as well, and seems keen on addressing his (very accurate, I believe) read on the company's problems. The catered food is free and pretty great. There are some down days in quality, but anyone who says the food sucks is probably just accustomed to the likes of Google or Facebook's excellent free fare.

Cons

Managers who are supportive, proactive, and empathetic are unfortunately the exception, not the rule. I imagine some of this stems from scope problems (most managers simply have too many direct reports; my first had something near 20), but if you talk with engineers, there are a scant few who don't have a story about how their manager really let them down during a promotion cycle, review cycle, or project in a manner that was obscurantist at best or callous at worst. Teams often try to parallelize the product development cycle. This has repeatedly been the source of a lot of stress and thrashing on important projects. Engineers will be asked to work in parallel with product and design contributors, meaning that as the product design changes, engineers will need to follow along. It's often unclear when and how a design will change, or even whether it will change again; there's just not a good communication pipeline or standardized workflow on a number of teams. If you're an engineer, there's an immense onus placed on you to drive the success of your projects. Engineers are the last filter between a product's idea and its implementation, and so the responsibility falls on them to account for not only product edge cases, but gaps in design documentation (which is never formalized, and usually just a set of slides that requires a follow-up meeting or three to clarify), and team workflow. In short, the culture is that if anything gets in your way, if there's any blocker you hit, if anything at all is unclear, that is YOUR sole responsibility to surmount. This creates a lot of stress, because it is at odds with being thorough in an environment where productivity and throughput are first-class engineering values.

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