Pay has gotten really bad, currently you'd be lucky to make $20/h minus gas, tolls, car maintenance. So more like $12-15/h until you get into a big wreck. Your not payed for the extra miles unless you drive 40+ miles, and it doesn't increase by much. As the economy gets worse you'll either be payed the same or less. No boss, but you speak to the same outsourced call centers customers have to deal with, not very helpful when you have real issues like with pay, lack of rides, or issues with promotions. Promotions are almost non existent, they used to pay double or sometimes more 3 years back. I've heard it was even better years before I started. Currently they're rare to even find and pay very little for a short amount of time. Scummy tactics, for example: you're being told that you're being payed $4.50 for a 16 min ride with a promotion of $2, figure out there's a $1.05 toll (which is reimbursed), so the ride is already paying you about $13/h but they're telling you without the promotion you would have been payed $5.35/h. Real life example, I have the screenshots and reported it to Uber, still happens and I've learned to try to outsmart the system by not taking tolls if the pay doesn't make sense, which still nets you about $18/h. (1y ago) Wasn't able to get promotions at all, confirmed my friends still had promotions, called Uber about 15 times and was told it's not my fault and they'll make a report. Promotions randomly came back 5 months later. Currently I'm just not getting rides, so I'm just doing Lyft, which isn't much better, until I get a real job. If you work non stop for +50 hours a week for about 6 months you'll get to diamond rank which gives you a +$400 bonus, however stray from that at all and you'll start at level 1 again. Reached platinum after working like a slave, then said no to a few to many rides and I was put all the way back to blue rank (the lowest one) as if this is some video game and not a livelihood. There's so many Uber drivers that not just there's competition but there's no incentive to increase pay cause there's so many people working for Uber, mostly immigrants (I've been told by most of the tourists who're so happy to see that I speak English) A union is unlikely since Uber is in high demand and they can just threaten to leave the state if they try to make one.