UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

steady work, job security, some flexibility, not very challenging

Cons

Toxic culture, lack of leadership, poor management, secretive organization, highly politicized, lots of "retired on active duty" hanging around, in perpetual transformation since 2017 with no clear strategic direction, lots of work for work's sake, very little upward mobility, promote from within is going away, management theory is 40 years behind the times, annual pay raise is below inflation rate, benefits steadily decrease year after year.

1.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

-pay was decent for a temp job -promised a $1,000 bonus at the end of the contract (but never got it even though I did everything they asked and had perfect attendance).

Cons

In summary to anyone looking to work here who isn't a driver, DON'T. UPS is horribly ran and a very high stress environment for no good reason, and UPS will be GONE in the next 5-10 years because they are so backwards with the times and customers who ship with them are sick of their crap. They don't care about their employees, and they work you like a dog for barely decent pay. UPS also has plenty of payment issues including not paying out bonuses, and no one wants to help you if you have issues. I worked there for 1 month and was so sick of it by the end as a temp package handler that its hands down the worst job I've ever had. See below for more if you are really thinking of working here: -The bosses refer to you as "bodies", they truly don't care about any of the temp people or their full time employees. Why don't they care? Because the managers above them shove down their throats high targets and requirements, making them stressed which then they pass to all the other employees. -Was promised a bonus at the end of employment, and I've now had to contact them multiple times to no luck. Out of the 100+ temp employees who were promised the bonus, ZERO got them and UPS will try to get its way out of having to pay us their promise (that's 100*$1000=$100,000 UPS STOLE out of their employees just for one location). -You get a meager 10 minute break for a whole shift, like what is anyone supposed to do with 10 minutes break when you're working a 12 hour shift. **They promise two of these breaks but no managers actually give you both, you only get one** -So many people get so fed up with their crap that they no show, which puts horrible stress on all the other employees. Since the managers have their targets no matter what, and they don't care about you, they will expect you to work 2x harder to make up the slack.

5.0
Oct 8, 2019

Great people.

Recommend
CEO approval
Business Outlook

Pros

Grabbed boxes off of conveyor belt, fixing the torn up boxes like taping them up. Scanning the boxes, fixing the addresses. Fun job I liked it.

Cons

Waking up in the morning, only have only a 10 min break.

Viewing 136 - 138 of 36,782 Reviews

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