UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great insurance, decent pay, average time off policy. Decent career opportunities. Job opportunities are offered to inside employees first.

Cons

"Bonus" of total compensation was recently slashed from 17% to 10% (FT employee level. Bonus % is higher for upper management and their % was slashed too) and the CEO did it with a big smile acting like a 10% cash Bonus was better than half in stocks and half cash. "Bonus" is included in total compensation but is not guaranteed. Can pay out at higher or lower that 100%. Also took away the Bonus payout for holding stock destroying the culture of employee ownership that has always been a tenant of the company. Difficult to maintain a work life balance. Can be a hostile environment with union employees and management being set up in a guards vs inmate situation. Employees exposed to elements in a warehouse environment. New "no tolerance" policy for inappropriate actions of a sexual and racial nature is a farce. Very sexist in a lot of ways.

1.0
May 17, 2022

31 years of Abuse

Recommend
CEO approval
Business Outlook

Pros

Money was very good if you liked to give up your life

Cons

Upper management is arrogant, and most don't know how to do the job they manage. Long and unreasonable hours. Poor hiring of unqualified candidates. Poor working conditions, unorganized. No loyalty of management. No solid Human Resources to rely on. The manager in HR doesn't have a clue

1.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

None, just the name. The people led culture has changed since the new CEO came in.

Cons

-If you do well and sell well, they will change the commission structure at any given moment to not pay you - happened in 2020 and again in 2021. -Benefits suck if you are non-union.

Viewing 130 - 132 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.