UPS reviews

3.4

55% would recommend to a friend

(36,779 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

This place offers more benefits for part time workers than anywhere else. As a union employee, you get free (and pretty good) health care along with paid vacations and paid days off (after working there for a couple years). I was promoted from package handler to operational supervisor after working there for only six months. As a 19 year old community college students, I was making $350/week, $16/hr for 30 hours a week. I had health, vision, and dental insurance for $8.50/week and a 401k. I gained a ton of experience personally and it looks great on my resume. I left because I transferred to a university and working 5 nights a week with a commute while being a full-time student was making my grades suffer.

Cons

This place is great if you are willing to work HARD. This means that you're (literally) sweating buckets off every night and show the in-building management that you're a hard worker. This isn't necessarily a con, but from my point of view, the high turnover rate is because most people aren't willing to really bust their backs for a job that only starts you at $10/hour, which is fair. If you stick with it for a little while, you'll go far. If you're trying to make a career out of it, that's another story. To move from hourly employee to part-time supervisor is generally a pretty quick process if you're a good worker. To make the next step and become full-time, you have to work as a part-time supervisor with pretty small raises for years. Most of my full-time supervisors worked at UPS for at least 10 years before they got the promotion. When you become full-time, you work crazy hours, but make ~$65,000 a year with no college education. The majority of part-time supervisors are competing against one another to try to get promoted to full-time, which rarely happens. The other route to go as a long-term career is to go driver. Given, I don't know a whole lot about this process, but I do know that it's the same story as trying to move full-time. It takes years. Then when you do get the promotion, you only work part-time through peak season and they put you back to your original position. Deal with that for a couple years and you can have a pretty good, secure job to make a career out of. The last con that I've mentioned many times: this is HARD WORK. Especially during the dreaded peak season. You're expected to meet pretty high production standards for 8 hours a day during peak. Given, the pay is awesome because Union employees make time and a half after five hours. Part-time supervisors get paid for all the hours they work too. But man, this is a ball-busting place. Easily the most stressful job I could imagine. If you can handle it, awesome. If not, don't bother. You won't last long. Another minor thing: you have to really commit to the Monday-Friday work schedule every day. They do not give a lot of days off and if you can't work every day every week then they won't hire you.

3.0
Mar 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Great place to start your career, get the experience and brand recognition on resume.

Cons

Management Incentive Program forces employee to take on long term risk in compensation as well as increased taxes in the form of bonus and capital gains. Higher you move up in the company, the more you are compensated in stocks that vest after 5 years. MIP would not be a problem if HR did not set the base compensation below market value and factor the MIP into annual compensation to present a "fair" salary.

3.0
Sep 18, 2015

Not great for IT

Recommend
CEO approval
Business Outlook

Pros

Good benefits if your single. Pension Plan

Cons

Working spouses do not get insurance. Your immediate manager will make or break your career. The beauracracy here is horrible- innovation is stifled because it creates a ton load of extra work. Lots of middle managers with no direction. The pay is sub par compared to other companies. No advancement

Viewing 106 - 108 of 36,779 Reviews

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