UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice working environment - Kind people - Easy tasks

Cons

- Unexpected calls to work - Not being paid for lunch breaks

2.0
Jan 3, 2026

Misaligned Expectations

Recommend
CEO approval
Business Outlook

Pros

There is a lot to do in the logistics industry and the core is delivering.

Cons

The scope of the role evolved significantly from what was originally communicated. Clearer alignment between the job description and the real workload would have made the experience smoother.

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, supportive management, enjoyable work

Cons

You have to temporarily join the Teamsters' Union because UPS is a union company. They take some of your pay, and you have to go to the Teamsters' office to get it refunded.

Viewing 547 - 549 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.