UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 13, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Good Pay Compared to service companies but huge sum goes into tax Good Office infrastructure Technology and culture depends on the team Ample opportunities to learn and grow Enough leaves. Can involve in Community events. No Friday Deployments.

Cons

As Few Indian Leads/managers are from service based companies, they force to complete work, not focus on the quality, they use off shore and on shore terms. Poor pay structure, even management don't know why they have it. No good employee benefits. No company representative for insurance, payroll. Have to take care individually and also these vendors won't reply on/most time. No Allowances, No certifications reimbursement, No cabs, No free lunch, No Free gym, No internet reimbursement, No Parental free insurance, No IntelliJ License, No joining goodies, No t-shirts,caps community events

1.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Industry Duopoly when it comes to external competitors Established brand which allows easy access to all sites Resilient industry largely sheltered from external factors

Cons

Meager pay for level of experience Bonuses permanently cut across the board Cost of benefits jumped over 50% (Union gets theirs for free so that's ok, I'll subsidize them by taking food from my kids I guess) There were no pay adjustments for inflation, standard 2%/yr was kept, lots of people left Union workers got their pay though (change my 'recommend employment' answer to 'hell yes!' if it's for a driver/union job) UPS services now offered directly through ecommerce platforms (Shopify, Etsy, Shipstation, etc.) with rates lower than anything sales can offer and no UPS account needed. It's a matter of time before existing customers discover this and divert. Company expects sales to create value that somehow justifies paying up to 60% more for their shipments; completely delusional. UPS sales is no longer the gatekeeper. This has led to UPS becoming the biggest competitor when trying to land new deals and the pricing floor becoming untenable Career progression virtually zero in the current environment, even if people die, quit, or retire company's line is to simply assign those functions to someone else rather than promote/replace

2.0
Sep 14, 2022
Recommend
CEO approval
Business Outlook

Pros

None that I can think of at present.

Cons

Companies like UPS are the reason why financial inequality exists, and why it's so bad today. UPS doesn't care one bit about how much experience you have. You can have 20 years' experience and they still only set their wage rates to levels from at least a decade ago, despite the fact that the second quarter of this year, 2022, they posted profits over $24 billion. They also use recruiting outfits, many owned by people from India, and are probably paying these foreigners $40 to $60 per hour off your back, instead of paying you, the American citizen, a more-appropriate wage. I find this completely unacceptable behavior, by any company, and it's exactly this kind of disrespect for American workers that creates paycheck to paycheck living situation, forcing Americans to rely on credit and placing themselves in debt. These big-wig billionaires have the audacity to sit there talking about financial inequality and how it can be fixed, but they conveniently don't bother to recognize the fact that it's companies are GREEDY and not paying people more when they can very easily afford to. This amounts to nothing more than indentured servitude, which as far I'm concerned, has been the new form of slavery which has been taking place for decades now. They've been freezing wage increases all that time, and meanwhile they're pulling in billions. It's absolute disgusting!

Viewing 46 - 48 of 36,764 Reviews

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