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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,806 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      3.0
      Feb 3, 2026

      dock part time

      Dock supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay great hours especialy during peak. not labor intensive unless you dont have any peope

      Cons

      very stressful especially when you have 6 people working 20 bays

      3.0
      Feb 3, 2026

      GTSG/TSG experiences while employed at UPS for 7 years

      It desktop support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Great Benefits; such as health insurance and 401k. When I was there they had a 6% match which most companies give only 3%. PTO and Vacation time were great as well. 2) Decent Pay- it could have been better but as tech I was making over $20 hourly. 3). Regulary Staff- Very friendly people to work with and at the time my colleagues were awesome, with the exception of one, but that person was cool as well. I just had philisophical differences with that person. It's very okay to agree to disagree but still work together. 4). I worked in the TSG (Technical Support Group) which had 4 different shifts. Morning (typical 9-5) Mid shift(11-7:30pm), Night (7 -3:30am) and Overnight (3am - 11:30am). The variety was great I was on MId-shift which I fell in love with especially since I wasn't a morning person.

      Cons

      1). Upper Executive managment - to much in the Ivory tower. Lack of Empathy for regulary Employees. Retiring upper management also contributed to this. 2). Very toxic work environment. It didn't start out that way but due to economic changes and Covid it caused lots of work issues. 3). That toxic work environment lead to mis-management by mid to lower mananagement who I reported to. 4). I worked in the TSG (Technical Support Group) which had 4 different shifts. Morning (typical 9-5) Mid shift(11-7:30pm), Night (7 -3:30am) and Overnight (3am - 11:30am). Overnight shift was horrible. I never did like it, the only silver linning was I only had to work it 7 weeks out of the year. Since I'm not a morning person, I hated Overnight shift (commonly 3rd shift) your circadian rythims were always out of balance on that shift. not good for health at all.

      5.0
      Feb 2, 2026

      Great

      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people plenty of hours

      Cons

      Manager can be very demanding

      Viewing 379 - 381 of 36,806 Reviews
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