UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for a world-class, industry leading company that accomplishes the impossible on a daily basis. Strong career opportunities once you get to mainstream UPS. Majority of employees are there for the long run.

Cons

Paperwork issues, as with many big companies there are so many reports going on from above you that you are constantly being asked to answer silly questions. In the division I work for, Inside Sales we are sometimes viewed as the red-headed stepchildren to the "real" sales force in the field. Our compensation is somewhat below par for the level of responsibility and there is an unfortunate lack of accountability for results which allows subpar employees to stay around. It is nearly impossible to get fired even when you cannot handle your job. They have recently added channels by which you can move from Inside Sales to mainstream UPS but the opportunities are too few and far between.

2.0
Jun 18, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits, if you can make it through the probationary period and become a teamster you will reap the benefits the Union provides (401k and Medical)

Cons

You are treated like a machine, management doesn't care about your safety or well being. It definitely is a numbers game and all they want is for you to load their trucks (if you're a package handler) all night long. Drop below what they expect of you for packages per hour and your manager will be paying you a visit. They also don't follow their own safety rules, for example: You are never to lift any package over 80 lbs by yourself, but on the job if you ask for help and no one comes over to help then managers force you to do it alone, they dont care if you get injured. their equipment is also unsafe, you are supposed to report damaged equipment to management and they are required to replace or repair it but this never happens. And If you are unlucky enough to get hurt on the job be ready to have management looking at you like a hawk as if you did it on purpose! Also you have to make sure you get paid for your hours, if you dont keep track of hours worked then UPS will pay you for less time and essentially get some work from you for free.

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Glassdoor has 40,968 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.