Good benefits, a reliable yet small paycheck, extreme criticism & stress, management by intimidation.
Pros
Great benefits and a reputable company that delivers a superior product and that isn't going away.
Cons
Poor pay. Incompetent management. Ever changing "plans" to help you get ahead. Unrealistic demands. Lack of integrity regarding internal reporting. Unreasonable rules that work well in outside sales headquartered in the UPS centers but totally irrelevant to the Inside Sales environment. Questionable promotions. Failure to prepare promoted individuals for their new jobs. No opportunity to allow new employees to consult with the people they are replacing. Threatening employees jobs if they fail to meet multiple unrealistic expectations. Having employees sign documents stating that they recognize all their shortcomings and that if they fail to meet expectations they will be terminated. Time wasted in meetings and consultations with management that take the ISR away from their job. Worst job I've ever had.