UPS reviews

3.4

55% would recommend to a friend

(36,783 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Mar 1, 2009

Great Benefits, Horrible Pay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

By far the best reasons are the benefits. UPS offers fantastic benefit plans to all their employees. This company is very widely known and respected. Other companies are very impressed by UPS on your resume which greatly increased your possibility of being offered a great position. Working at UPS broadens your knowledge of local businesses and locations, as well as understanding how big business runs. Also, the men are hot, but that's just quiet perk.

Cons

Terrible pay is first and foremost the worst part of UPS. There are many, many problems at UPS, but honestly, no one would be complaining so loudly if we were getting paid for the nightmare we have to deal with daily. High stress, time constraints, a complete lack of communication between upper management and all subordinates, outdated computer programs and hardware, lack of any ability to hold people accountable for their actions and disrespect for fellow supervisors and drivers alike. As PTPCS we are assigned a ridiculous amount of daily tasks and told to get them all done within 5 1/2 hours. We can not have overtime, but they want us to finish all the tasks, so any overtime must be done off the clock for no pay.

4.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay, health care benefits, the pension and the stability of the company are hard to match. I am a full time inside hourly worker. I have a college degree and would be hard pressed to find a white collar job with comparable pay and benefits for the amount of time, effort, and stress that is required of me.

Cons

The job tends to be boring as you are doing the exact same thing day after day. The tension between management and the teamsters is a source of frustration as they are often in petty disputes which disrupt the workplace. Individuals whether management or hourly are treated as a cost or liability rather than a potential asset. Management worries more about manipulating production numbers instead of actually trying to run the business better.

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Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.