UPS reviews

3.4

55% would recommend to a friend

(36,786 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 22, 2009
Recommend
CEO approval
Business Outlook

Pros

If you have a busy life and want to set your own hours it is totally possible. You can work seven days a week or only 1 day a week and that would be just fine. You need not give any explanation,you simply call in to say you are available for work.

Cons

You are completely lied to about how much potential for money there is. You are lead to believe that they needed you yesterday, only to find out that the other drivers almost never have enough work and resent you for working there and potentially taking your gigs.

5.0
Apr 7, 2009

just some feedback on ups

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clear processes and defined job scopes. little areas of conflicts between what needs to be done in each department

Cons

needs to improve on the employee benefits. other market players can provide better packages for their empoloyees. non competitive salary package, needs to improve on bonus given to staff, needs to work harder to stay competitive with the other companies in the same industry such as fedex or dhl. some flexibility in work processes will be appreciated UPS in US has to understand that the environment is different for other countries and hence they should spend more time to think "outside US" instead of simply proceeding to implement the same things.

Viewing 36607 - 36609 of 36,786 Reviews

Glassdoor has 40,991 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.