UPS reviews

3.4

54% would recommend to a friend

(36,810 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Oct 13, 2010
Recommend
CEO approval
Business Outlook

Pros

There are none, and if you found some let me know, who you paid off. The only thing I liked about the job is some of the friendships I gained.

Cons

If you are not drinking buddies with upper management ( Hub manager or above.) Or don't suck up. Or not related to somebody in upper management. YOU WILL NEVER BE PROMOTED. There promotion process is a joke. You take a test with multiple choice and math questions, only one right answer but 2 people grade your paper seperately. That place is one the downward spiral and they did it to themselves. Steer clear of UPS' management jobs. There is suppose to be a supervisor go driving every 6 driver job openings automaticely but they don't fill the positions and when they do its only with their friends.

3.0
Oct 12, 2010

Great Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can learn a great deal about corporate culture

Cons

No options for telecommuting to lessen commute

3.0
Oct 11, 2010
Recommend
CEO approval
Business Outlook

Pros

UPS will invest in your training; for someone fresh out of school, it is a good place to develop solid Excel and Access skills that will help you throughout your career. UPS is also good in terms of work/life balance. There is a gym onsite at the Atlanta corporate campus that offers an excellent variety of classes for $25/month. It is also acceptable for people to come in later or leave early occasionally due to family commitments. I experienced a death in the family while at UPS, and my boss encouraged me to take as much time as I needed to grieve. If you are happy with where you are in life or ok with making very slow progress, it is an excellent place to work. UPS also extends health benefits to domestic partners which is pretty progressive.

Cons

It is hard to advance at UPS. If you are ambitious, you are probably better served working at a company that is experiencing rapid growth. UPS is very stable, very slow to change, and painfully slow to recognize top-performing employees, if at all. People are treated fairly - too fairly if you are a top performer. 3% cost of living increase in a decent economy is pretty standard. If you go the extra mile all the time, the best you'll see is 4-5%. UPS also likes to advertise its benefits, but look at the fine print. While it offers tuition reimbursement, it is capped at $5,250 a year (if you take a full courseload). UPS no longer does 401k matching for employees under the defined benefits plan (not sure if they do 401k matching for new hires). Every year, the health benefits get more expensive and less comprehensive. That is hardly unique to UPS, but UPS has a reputation for providing excellent health benefits, but if you are not extremely careful about what you let doctors do, you will still get ridiculous bills. The culture is rather stodgy. The company does not get the mindset of young people. There are not a lot of women in powerful positions. This is purely a guess, but I'd say that 90% of the people in the corporate headquarters are white men over 40.

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