Tripadvisor reviews

3.6

51% would recommend to a friend

(1,362 total reviews)
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Matt Goldberg

23% approve of CEO

24% positive business outlook

Tripadvisor has an employee rating of 3.6 out of 5 stars, based on 1,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 9, 2010

It's got it it's ups and downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at Tripadvisor is that for the most part you will be working with a LOT of very smart people. The people here are dedicated and are typically very good at what they do. Obviously the free lunch, foosball, keg, videogames doesn't hurt.

Cons

You will work hard at Tripadvisor. Don't be surprised by 50-60 hour weeks. Some of the management teams fail to realize what they are asking for sometimes. And when asking for help (as in more bodies to help produce), good luck as far as I can tell. The free lunch gets repetitive over time, but beggars can't be choosers.

1.0
Feb 2, 2010

Increasingly poisonous atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some of the sharpest colleagues I've had anywhere - Lunch, snacks, freebies - Company is financially stable - Opportunity to work for the market leader in the space - Great Product - Great space (Travel)

Cons

- Senior management, especially the layer just beneath the CEO, deliberately cultivates an atmosphere of fear, insecurity and stress as the primary means of motivating employees. This is something they actually more or less admit to: they say that they don't want people to be "comfortable" in their jobs and miss no opportunity to publicly remind the organization about how pleased they are that certain employees have quit or were fired. - This same layer seems to devote much of its energies to political infighting. If your project happens to get caught in one of these fights, good luck. The tread marks from the bus will be imprinted on your forehead long before you realize what happened. - While senior management professes to believing in "speed-wins" and claim they want lower level managers to be "thought leaders" their micromanagement and top-down mandates are the single greatest impediments to both speed and innovation. - The CEO, while a brilliant product leader, seems unable or unwilling to intervene on his second tier managers.

5.0
Feb 2, 2010
Recommend
CEO approval
Business Outlook

Pros

There are a lot of really greet positives that stand out and have been often repeated on this site: - Free Lunch 3 days a week - Flexible Work schedules, Summer Fridays, etc. - Snack Wall - Gym Reimbursement - Xbox 360, Wii, Rockband, Foosball, etc. - Friday Happy Hours While all of the above make working at TripAdvisor a pleasure, they are only a small part of why I enjoy working here. The work itself is exciting -- the cross section of travel and tech. is rapidly evolving and the # of players are constantly growing. I know its cliche, but I like how fast-paced the environment is and how transparent the results of my work can be. The popular motto "Speed Wins" can at times be tiresome to here, but there is a innate truth to it that fuels progress at the company. If you are the type of person that gets excited about coming up with an ideas and then figuring out how to bring them to market rapidly, this will be an excellent experience. Ultimately, the best part of my time at TripAdvisor has been the people. When you spend at least 8 hours a day with a group of people, your happiness at work is dictated by not only the people you report to, but also the people you interact with regularly, whether its work related or at lunch and company happy hours. I've found the people I work with to be helpful, interesting, and most importantly, genuinely good people.

Cons

In terms of negatives, nothing stands out as an obvious negative. There are concerns though, that relate to different groups and can get in the way of you enjoying your job. First and foremost, I think you need to take a long and hard look at who your manager is going to be and what his or her managing style is going to be like prior to taking a job at TripAdvisor. If you know people that work at TripAdvisor, fully make use of that resource and try to understand as much about the group you are joining as you can. I believe you are in charge of managing your own career and the reason there are some mixed experiences at TripAdvisor is because different managers and different groups operate differently. Product is very different from Engineering which is in turn different from Mobile or New Initiatives. Some bosses are more hands on and others give you a bit more rope. A second issue is career advancement. TripAdvisor is rapidly growing, which can be done in many different ways. Some of it has clearly been through acquiring other internet companies into the TripAdvisor Media Group umbrella, which, for the most part, will have no affect on your career. The second, which can be questionable is the hiring of middle/upper level management that tends to create new layers of the pyramid that didn't previously exist. How that would affect your own career progression is unclear at this point. I think it is critically important to have an open conversation with your manager about career progression before joining, and maintain that dialogue over the duration of your career. Lastly, there is the issue of collaboration between groups and overarching oversight. I think as a whole, we do a very good job of pushing out new ideas and distributing responsibility between the groups. However, different groups sometimes have diametrically opposed goals which puts added pressure on upper management to determine the overall direction of the company. I think there could be better communication of the direction we want to take TripAdvisor over the next few years and more collaborative brainstorming that helped make people feel invested in the company as a whole, and not just the group we work in. For example, its easy for a group to feel that their only concern is to increase the # of subscriptions or referrals to a new product, but not enough work is done to communicate how your individual goals tie into the company's goals and determining where collaboration between groups can further progress for everyone.

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Glassdoor has 1,681 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.