Tripadvisor reviews

3.5

51% would recommend to a friend

(1,367 total reviews)
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Matt Goldberg

25% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 30, 2015

Great benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and friendly colleagues

Cons

Terrible management from higher up

2.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

I gave 2 stars only as these are the 2 great things we had at TripAdvisor and wasn't affected by the great fall-out we had starting from October 2014; one is the great multi-culture where you would enjoy working with work mates from different cultures, two is the many benefits we've enjoyed on the top of salary like health & dental coverage, well-being benefits, travel reimbursements and hotels discounts...etc.

Cons

Lots of cons, where to start from? Not being able to have career progression when you deserve it, I had my promotion finally after 2 years of hard work and being a star in sales but there were others who deserved also to get their chance while some others had it and they never deserved it. The main issue with TripAdvisor is that the brains of the company and I mean the top management don't know exactly what is the value of Business Listing as our main product in our department so pricing kept changing for at least 5 times in the past 2 years trying to "milk"the hotels by every mean, so today for example the sub fees are $499, then it's $1500 then another month $12,000 then back to $4,000! A hotelier would wonder where do we get our prices from and why we keep changing; the answer is the magic ROI! We estimate the hotels profits and therefor we gave ourselves the right to share their imaginary non-guaranteed profits with real expensive upfront sub fees instead of our old pricing sheets where it was fair to hoteliers and to sales people as well. Because of this unrealistic pricing and targets as well everyone now is jumping ship, thanks TripAdvisor for the lovely time and experience we gained but you have just lost your assets which are US THE SALES PEOPLE to other companies who will benefit from us and invest in us too. I am not happy I had to seek another job, me and the old and the fresh employees as well, when someone leaves now we say "Congratulations", and I advise anyone now who's applying to work for TripAdvisor in Oxford to have a quick look at the call center on his way to the interview room, what indication do you get when you see half of the desks are empty? It means only one thing; people leaving are more than people coming. I would add more cons about working at TripAdvisor but I put the main one as this is what would interest someone applying now and wants to know the reality about this company.

4.0
Sep 21, 2015

previous employee

Recommend
CEO approval
Business Outlook

Pros

great benefits and the people are fun

Cons

pay is not great and management is out to lunch

Viewing 1123 - 1125 of 1,367 Reviews

Glassdoor has 1,687 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.