Tripadvisor reviews

3.5

51% would recommend to a friend

(1,370 total reviews)
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Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 29, 2018

Disappointing up to the last day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, good benefits. Good place if you're just looking to improve your CV, not intending to work but just getting free salary.

Cons

Management and HR doesn't care about you, you're just a number. No matter how much you gave to the company, you won't be appreciated. If you want to leave then they'll show you the door, no effort in keeping good employees.

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Tripadvisor Response
7y
Thanks for leaving your review, although I’m disappointed to read your feedback. We care deeply for our employees and work hard every day to make sure they feel supported and appreciated. We’re proud to have many longstanding members of our team who continue to add tremendous value as well as learn and grow with the company. True to our “we never stop learning” value, we also recognize that there are things that we can do better, including creating more opportunities for managers and employees to show their appreciation for their team members. We appreciate you leaving your feedback as feedback like yours helps us identify our gaps and where we need to place more focus. I’m sorry we didn’t get a chance to connect before you left TripAdvisor, but I’m available via phone or email if there are additional details about your experience that you’d like to share. -Beth Grous, Chief People Officer
3.0
Jun 24, 2018

Speed doesnt always win

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The perks are great at HQ: free lunch everyday, great snacks, onsite gym and full service lockerroom, pub, collab spaces, dogs!

Cons

Lack of direction and overall vision. There is lack of trust in senior leadership.

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Tripadvisor Response
7y
Thanks for your honest feedback. We agree, our HQ offers great perks and benefits, but as you mentioned in your review, our caring and hardworking team is the reason that TripAdvisor is a great place to work. We’re truly a “better together” culture and are very proud to have a team that’s so passionate about their work. I’m disappointed to read your comments about the company direction and vision. As transparency is one of our core values, we work hard to communicate our vision clearly and often through events such as our all hands meetings, our business unit town halls and our leadership sync ups. These sessions are not only informative, but also give employees the opportunity to directly ask questions to members of our senior leadership team. If you believe there is information that you’re not getting I encourage you to connect with your manager or People Operations Business Partner and work together to figure out how you can stay best informed. Thanks again for leaving your feedback, and as always, I’m available if there are additional details that you’d like to share. -Beth Grous, Chief People Officer
2.0
Jun 10, 2018

Not the company it use to be anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beloved brand Looks good in your CV Good benefits

Cons

No career progression. Impossible to grow internally in your or different areas of the London office. Many teams are also shrinking due to years of poor company performance No transparency from upper management (even though they claim they are by holding many co. meetings and forming task force groups to tackle the obvious company issues). Poor management. Genuine leaders with good intentions get nowhere. You have to be a narcissistic game player to progress and be good at managing up not down Most of the best colleagues I worked with have already left HR is only visible for admin functions and to give promotions to themselves Company is too US centric and mostly playing catch up with its products. Lack of original ideas.

Viewing 883 - 885 of 1,370 Reviews

Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.