Tripadvisor reviews

3.5

51% would recommend to a friend

(1,371 total reviews)
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Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 30, 2018

Ok, not Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Locations in Boston and Needham are great - Benefits are excellent - Team members for the most part are great to work with

Cons

- Compensation - Lack of transparency - Leadership makes decisions without truly thinking about how the customer will be impacted. - Spread too thin. Competitor companies all seem to have a focus on one area in the travel industry which they excel at. - TripAdvisor still seems to be struggling with shifting identies from a research/review based platform to a booking platform. - Bugs that are reported by clients can sit for weeks at a time with no fix and very slow communication updates. Speed doesn’t win here.

5.0
Nov 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing people to learn from and get inspiration. Loads of perks (Free lunch, snacks, Health and well-being benefit, Insurance options, Shares) Generous salary, compensation plan and kickers (bonuses for over achieving!) - With the move to quarterly commission pay outs you have the added flexibility of time to hit your targets! Hard work is definitely rewarded! Plenty of training and personal development - With so much exciting change comes plenty of open discussion and training. TripAdvisor is all about transparency so the 'why' question is always explained whenever change happens. Very approachable senior management - Both immediate and head of sales are always open to meet and discuss any issues or concerns you have. Managements success it measured on the success of their team, so they are always willing and able to help your get the results. I found everyone really personable and friendly. Fast passed environment - TripAdvisor are on a warpath to further dominate the travel and tourism space through continued innovative development of various product solutions. As such, things are continually evolving in the company in order to maintain their competitive edge and market dominance. Be willing to adapt quickly! Great city centre location with easy access to public transport (Luas, Dublin bikes, Bus etc)

Cons

Nothing comes to mind to be honest

2.0
Nov 15, 2018

Indeed, “speed wins” as the motto says

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office manager who cares about employee well being in a non work related aspects to ensure that everyone in the office is well bonded. Nice to receive different types of healthy snacks each day of the week. Colleagues are generally a group of kind travel loving people. Insurance coverage is too good to be true that it can not be compared to any company.

Cons

Unsure if the ‘manager’ is an actual job or just a job title on the email salutation... lack of product knowledge and support from hierarchy is the most heartbreaking thing one could encounter at work. I mean benefits are great, but in the end of the day we wake up in the morning to commit to our work in hopes that what we do make a difference to someone out there. You could see favoritism and covering of one another across the department and many intelligent talents had no choice but to leave as anyone who’s tried to voice out for change were shut down each time. Not a healthy organization... if your ‘in’ that’s great, but if your not... then all the best to you. No career development, no genuine appreciation, communication are not transparent from top down. Their policies and guidelines simply does not care about the owners and members. It’s just so sad to see that they’ve closed ears to new suggestions. The website bugs will take FOREVER to fix as well. If they don’t change, I’m not sure if they could keep up with this growing online industry. One of the company motto “speed wins” truly describes it all. Just do it fast and do it more, no one cares about the quality (but of course they say they do).

Viewing 850 - 852 of 1,371 Reviews

Glassdoor has 1,691 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.