Tripadvisor reviews

3.5

51% would recommend to a friend

(1,372 total reviews)
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Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Mar 5, 2019

Never ending changes to the compensation plan

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great company atmosphere - Great people

Cons

- This company changed the compensation plan for the sales team every month even though they operate on a quarterly basis - They do not know how to motivate salespeople - Be prepared for constant changes to how are you are paid. If they think you are being paid too much they dial back your earnings. If they think you are getting paid too little, they wait until people start heading out the door to make changes - This is a company with an engineer at the helm who does not appreciate the hard work of salespeople

3.0
Mar 4, 2019

Expanded Quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entreprenurial, fast paced, great offices

Cons

Too US centric approach not taking into account local conditions

1.0
Mar 4, 2019

Downward Spiral

Recommend
CEO approval
Business Outlook

Pros

- Lunch 3 days a week - Good work/life balance

Cons

- Targets are set in a way to penalise all the teams (Acquisition and Customer Success), no way you can reach them (probably a handful has reached them in 2018 or got close to them) - not only unrealistic, but higher and higher with the a pipeline getting smaller and smaller - clawbacks are massive. Count on basic salary, consider 50% OTE if you are lucky! - No career development, not only internally, but forget about "relocation" unless you want to move from UK to IE - too many examples that would make the review removable. - Higher management practice micromanagement (why you moved this stage, why you logged this or that) showing no trust in employees. - Volume of activities is more important than quality. - Roles are more of Sales Admin rather than Sales Executives - Admin work is 50% of the day. Final note, turnover has been massive in 2018 - I can recall almost 40 people (on a total of 40/50). It can be all of these were unprofessional OR unfitting the culture OR unwilling to adapt to changes as responses to reviews may suggest...can be..but global leadership should take into account other scenarios - or maybe is just the plan.

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Tripadvisor Response
7y
I appreciate you talking the time to provide feedback to us on areas that are of importance to you. Such feedback is vital to the company as we continue to strive for a better workplace. Within TripAdvisor we are diligent in constantly reviewing our sales targets to ensure they are achievable and have received great feedback on them, with a fantastic level of achievement by our staff. As with all sales organisations we are always looking at areas of growth in the business and with this growth we are always looking at how to reach the next level of revenue generation for the business. This can in some cases necessitate sales targets being resized based on requirements, however we are constantly supporting our teams with the training, coaching and mentoring to reach that next level of achievement. If you have some specific suggestion on how we can improve our employee experience, I’d be very open to hearing your feedback. Just set up a 1:1 anytime. Sam Thompson Director of Inside Sales, EMEA
Viewing 829 - 831 of 1,372 Reviews

Glassdoor has 1,692 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.