TranscribeMe reviews

3.9

76% would recommend to a friend

(165 total reviews)
avatar

Yuri Pikover

88% approve of CEO

68% positive business outlook

TranscribeMe has an employee rating of 3.9 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TranscribeMe employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

165 reviews
2.0
Mar 27, 2015

I'm Sorry to See the Last Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm sorry to see the last review. Over time, here, I've noticed a theme of TranscribeMe's small, actual staff being generally quite satisfied. TranscribeMe is, indeed, very easy to join as an independent contractor. I also love the flexibility and almost-indefinable luxury of being able to work from home. I have also advanced through TranscribeMe's contractor ranks—both generally known and hidden—rapidly.

Cons

Ironically, there's a chasm there, regarding what is luxury and what is self-abusive, depending upon where in the world you live. I'm in the US, type 75 words per minute, and am multi-degreed. My highest earnings ever were $5 per hour. My mean earnings are $2.60 per hour. My mode earnings are $2.00 per hour. And, no, it's not because I don't know what I'm doing.

5.0
Mar 17, 2015
Recommend
CEO approval
Business Outlook

Pros

** Can work from anywhere with good internet. ** Easy work (if you are a master of your spoken language, including grammar, spelling, punctuation), and are a good typer. ** VERY, VERY flexible hours. Great for moms (or dads) with small kids who are needing a little extra cash. ** Advancement opportunities are numerous. Transcriber, Quality Assurance, Reviewer, and "Special Teams" ** It's a fairly new company so they are constantly upgrading and improving, so things do need to be updated. Even the scariest changes have improved the smoothness of operations and I haven't had any bug problems lately. ** Administration is a click away. When I have had concerns about things, they are heard. For example, many of us wanted an auto-save option, now there is one. ** It is an easy company to get into, which is why people are "let go" easily as well. Don't worry, if you are doing well, you're fine. If you are not doing well after many many files were worked on, then you are released. As with any job, if you aren't showing improvement, you need to find something else. They do try to help you improve. ** Rejected files are able to be sent to review, just in case you have a Quality Assurance person reject something you believe you should have been paid for. When this happens, they are very good about responding to questions and offering CONSTRUCTIVE criticism to help you fix your mistakes the next time. ** Every single person I've worked under has treated me with the greatest respect and kindness. I tend to be a very kind and patient person as well, so perhaps that's why my experience has been so positive. ** Pay rate depends on how good you are. The better you are, the more you get paid per actual hour. If your work is seen to be very good, they contact you about advancement, as was the case with me. ** As you advance, you have more control over which files you work on. If you get a file with a poor recording, you don't have to do it. In fact, as a reviewer, currently, I beg you to pass on it. Let someone take it who has the time and software to mess with it. ** The Technology Team was usually available within a reasonable amount of time for help with emergencies. ** They utilize a WorkHub as well as HelpDesk and Yammer for communication with administration. I find that they are also very good about emailing answers that cannot be found in the Style Guide. *** They are global *** so mastering the English language isn't a requirement, but being a master of at least one language is required. I believe the company is based in New Zealand, so there are various forms of the English language that are used (UK, AUS, US, etc.) ** No set working hours. I can work at 5am, 3am, or 9pm if I choose. I can also work for 2 minutes, or 90 minutes. ** No set number of weekly hours required. If you are gone for 3 months, or have not emailed to let them know your situation, then you could be let go, so just keep in touch. ** Paid through PayPal so it's safe and there are no currency issues.

Cons

** The only main issue I have is that everything is communicated in UTC (Coordinated Universal Time) which is about 7 hours ahead of me, so I have to always remember that when meeting a self-imposed goal or deadline. ** You must be a good and attentive listener. If you are unable to focus for more than a couple minutes at a time, this might not be for you. ** Not a great amount of offline work available, so you must have reliable internet access. ** You must provide your own hearing equipment. Computer speakers generally aren't good enough. I just use cheap ear-buds and they work as well, or better than others who spend a great deal more on headphones. ** Pay is only low if you are looking for this to be your main income, but higher than most other transcription companies I am familiar with. This is supplemental at best, but would be a great way to practice and improve on many language skills. I made a bit over 1K last year and I don't feel I worked very hard every month. ** You have to have a quiet surrounding, or at least quiet children. I work in the morning, at nap time, and in the evening. Sometimes when we go outside I will work out there as well.. ** No benefits or insurance. The benefit to me is they are paying me for work that I can do while sitting on my couch, drinking coffee, and watching my kids play with their dolls and planes.... This internet stuff is incredible. ** I've never had a delay in payment, but I have heard it happens, but I've worked here just over a year and it's never been a problem. ** Pay-out-day is on Friday. They require you to have earned a minimum of $10 before you withdraw (again, not a big deal for me). There's a 3% fee and $0.30 charge added by Paypal to each transaction. I generally wait until I've earned $100 before withdrawing that money and having it sent to Paypal. ** As a QA or Reviewer you do sometimes have to deal with people who are not very good at their job, so you may be asked to reject their work. This happens, so being smart about which transcription you do becomes important as does your be-nice-to-others skills. ** Negative co-workers do exist in all jobs, but I find that most of the people I work with at TranscribeMe are excellent and loving people. Every single person in administration has always been positive and encouraging of me. ** They don't pay you for good reviews. I wish they did. I was shocked there were so many negative feelings about TM, so I decided to leave my impressions as well.

1.0
Mar 8, 2015
Recommend
CEO approval
Business Outlook

Pros

You can get accepted easily through their very, very easy transcriber/QA qualifying exam.

Cons

Pays really bad. Late payment - you have to submit another ticket for that and wait days. Rejects job even if it is of high quality - you won't get paid for that. Rejects even an hour long file up to $70 if the grumpy QA/Reviewer strikes again. Admins don't care about your concerns. Support section that's like a ghost - not really there. Site loads really slow. You usually get "send error report" every time you go to a QA session - you won't get jobs. When a big pool of work is available, after seconds it's gone because of the big number of employees joining their easy no-need-for-a-high-quality-transcriber/QA qualifying exam. More workers, less jobs. Admins also grumpy.

Viewing 160 - 162 of 165 Reviews

Glassdoor has 458 TranscribeMe reviews submitted anonymously by TranscribeMe employees. Read employee reviews and ratings on Glassdoor to decide if TranscribeMe is right for you.