Pros
They are very supportive. I tried another online company and found it almost hostile and it lacked support. The style guide was difficult to find and it was hard to get answers to your questions. TranscribeMe is quite the opposite. There is a wealth of information available and easy to access. The administration is available and not only willing to listen, they act upon it. And from what I've seen, they pay better than other comparable companies.
Cons
They are experiencing some growing pains but are doing their best to work through them. There have been times, as with other companies, that work was not always available. 1. They cannot control when the clients upload the work, and 2. They are getting more work and a more constant workflow.
