TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

154 reviews
1.0
Jun 12, 2024

Mediocre

Recommend
CEO approval
Business Outlook

Pros

Full time work and benefits with full Time work

Cons

Toxic work culture Layoffs Strict QA and call expectations

2.0
Jun 4, 2024

Very corporate. CEO is petty.

Recommend
CEO approval
Business Outlook

Pros

- Got me out of my previous job - Work was relatively easy - Insurance was better than I had before

Cons

- When COVID hit, they forced us to use all our PTO and then we stopped accruing it - I decided not to come back after maternity leave and they tried to make me pay them back for health insurance coverage - CEO would often send out emails saying how great the company was doing and how great revenue was, meanwhile employees are navigating life with COVID and no sharing of the revenue. Just really tone deaf. - Some production hubs were competent and some were absolutely not. But my boss got bonuses based on what hub you used. So, at times, I was forced to go with the sub-par hubs and give my clients less than perfect work so my boss could fatten his check. - Everyone is out for themselves. - No cohesive "team" attitude across company - Sales people can be total jerks - they view everyone else as "lesss than"

3.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good growth and relocation opportunities.

Cons

Extensive hours of work and constant high levels of stress.

Viewing 25 - 27 of 154 Reviews

Glassdoor has 4,280 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.