TransPerfect Client Support Associate reviews

-Everyone but Sales is treated like garbage. -CS doesn't get any commission overrides although it's the division that grows and retains all accounts. -Salary and benefits are laughable. -Bonuses are generally paid 4 to 6 months late. I'm thinking this is a way of keeping people around longer and/or prolonging resignations. -No career advancement if you're (a) not kissing up to upper management and (b) not an old friend of the "higher ups". -"Frat" mentality in almost every aspect of the business. Ask someone with tenure in Sales about "pushups". It's disgraceful and probably illegal. If that's not enough, ask about the "Hall of Shame." -Lying to clients is the norm just so deals are won (e.g. hard to feel good about what you do when you know you're not providing what the client asked for). -Everyone is overworked which leads to low morale, low quality deliverables, and a perception of a "cheap" company. -Processes/QA are generally broken since the company relies on outsourcing most linguistic duties.

Salaries are too low for the amount of hours you work: You are expected to work from 8:30 - 6 (47.5 hours/week). However if you don't stay in the office late you will be bullied into working extra hours for no pay. The job is very demanding and if you make the slightest mistake you will be crucified for it, even if the mistake is not directly your fault. I am verbally abused regularly. Your responsibilities are not made clear giving the directors the opportunity to dump as much work as they possibly can on you. You are treated like a machine. If you complain to someone you are told to shut up and accept it.