TransPerfect Client Service Associate reviews

3.9

61% would recommend to a friend

(18 total reviews)

Phil Shawe

99% approve of CEO

5% positive business outlook

Client Service Associate employees have rated TransPerfect with 3.9 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

18 reviews
5.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Great workplace and lovely coworkers. A lot of room to grow.

Cons

There can be really slow days where you have to sit in the office.

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TransPerfect Response
4y
Hi, thank you for your feedback, we are constantly working to improve our policies, processes and experiences for current and prospective employees alike. Please feel free to reach out to us at glassdoor_feedback@transperfect.com if you’d like to discuss further your experience, we appreciate your time and look forward to hearing from you. Raina Whitfield Director, Talent Management
5.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Starting my second week but very impressed with the training, management, and the people here.

Cons

Nothing yet will update if i find anything

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TransPerfect Response
4y
Hi, we are thrilled to hear that you are enjoying your time working with TransPerfect and our London team. We are always working to provide a safe, inclusive and productive environment for all of our employees, prospective employees and clients alike. Should you ever wish to reach out and provide additional comments please reach out to glassdoor_feedback@transperfect.com. We appreciate you and wish you the best.
1.0
Mar 26, 2021

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

Manager and team were really nice people

Cons

0 work life balance. Everyone is extremely overworked and the company overall is constantly taking on more capacity while being extremely understaffed. The job entails a billion things that no one person/position should be responsible for, (ex: why would client services deal with billing?). The clients are emailing with issues hundreds of times a day, but you also have to problem solve while doing a bunch of other work your manager doesn’t have the time or want to deal with. It was extremely common to cry every day of this job, and everyone on my team knew we wanted to quit but were waiting for the right time or when they found another job. STAY AWAY!

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TransPerfect Response
5y
Hello, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth.
Viewing 7 - 9 of 18 Reviews

Glassdoor has 4,278 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.