Toptal reviews

3.8

73% would recommend to a friend

(756 total reviews)
avatar

Taso DuVal

61% approve of CEO

58% positive business outlook

Toptal has an employee rating of 3.8 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toptal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

756 reviews
1.0
Sep 8, 2022

Review Coming from a Concerned Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The remote environment. Its the one thing they hinge on you can work from anywhere.

Cons

I will start off by saying Toptal is an incredibly litigious company. The legal department has no moral or impartial stance to represent the company as a whole. They view themselves as Taso’s personal counsel. The Executive staff follows suit. I get it, its his company but its 2022 and corporate responsibility also includes the CEO and executives looking out for the company as a whole and not Tasos mood of the day. They refuse to have a board of directors and have never let an auditor in the door. Its not the exact same because Thankfully peoples lives aren’t at stake but the head GC and CEO might as well be the tone of Enron or Elizabeth Holmes.All you need to do is google and you can see all the nonsense around them legally. Im probably risking my own situation by posting this but there is no hotline for me to call and report this all to. Company Culture - Toptal grasps at straws in this day and age that they are a fully remote workforce. There are many pros and cons for working in an office vs remote but what I will say is Toptal champions its culture in a remote environment. I guess culture is just a title and can go either way. Let me describe Toptals culture for you There are employee happiness surveys put out they are NOT anonymous. If you dare put less than happy you will be confronted by HR If you upset someone theres is no informal or formal feedback system, people can easily go to the people team and say “I want them gone because they’re not a good team member” and like that they are gone. If you are a freelancer it is not a big deal but if you are used to a corporate environment say google, meta any company Toptal is trying to be just know that it is not the case. You buy your own laptop put your own anti-virus software on it and are responsible for any IT hardware issues. They have very little IT security and they are constantly having trouble with phishing campaigns where employees don’t really know what to do when they happen and the IT department doesn’t have a good process for them either. Since my time at Toptal when things started to make me uncomfortable I have been trying to look for an employee hotline or something. Just because this is a private company doesn’t mean people need to be treated like dirt.

1.0
Oct 12, 2023

Not worth the time

Recommend
CEO approval
Business Outlook

Pros

None identified at this moment in time.

Cons

So I’ve been with Toptal for a year. I’ve applied to almost 45 jobs and haven’t been hired once, not even an interview. Getting into Toptal was exhausting it takes about 40 actual hours if time. Once in it’s an even more time waster. I’ve worked at 2 big 4 consulting companies, and 2 large billion dollar tech companies only to be told that I didn’t qualify as a candaiate when I have over 18 years of experience in that job. You have to apply for every position and you learn within minutes whether you are selected or not by recruiters. And don’t be a person of color you really don’t get selected as this theory was tested with a coworker I recommended to the company, she’s been on 2 projects and I have been on ZERO and she has less experience and a higher rate. Don’t waste your time or effort with this company you are simply one of many in a data pool that recruiters have their favorite to select.

1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Always working remotely is great

Cons

Cons everything else. There is absolutely no structure and everyone walks on eggshells. The recruiting team started a junior program with absolutely no structure and year after year it never makes it past the third month. It is supposed to be a 8-9 month program. It’s obvious this is a ploy to bring in cheaper labor. There are disparities in training as juniors are put on different rotations and trained by different leads. I reached out to my team lead for guidance several times and they instead refer me to other juniors instead of helping us themselves. This is detrimental bc juniors do not have all the answers and it is like the blind leading the blind. Then when mistakes are made the blame is put back on us. Additionally, these people gaslight. We paused hiring for several departments and people grew concerned and started looking for other jobs. A director level employee then mentioned that people would be reallocated and it’s “on us” if we make the decision to find another job and it’s a waste of time because we aren’t going anywhere. 2-3 months later they laid off 30% of the recruiting team with a one day notice. They knew what their profits looked like and still lied to us and made us feel like we were crazy for questioning our job security. All of these people are still employed while lower level individuals lost their jobs. They promised that they would hire them back after a few months. Instead, A few months later, even more people were laid off including several senior recruiters. Also there is absolutely no organization. Updates to processes and workflow are not recorded. We’re told to refer to a playbook that is not up to date. Team leads then call us out on following the wrong work flow even though that is what is outlined in the playbook. And they never apologize when they realize themselves and the playbook were wrong and not up to date. I mentioned using another company to organize our data. A team lead shot down the idea and said it was a waste of time to discuss it. There is also no respect. One of my colleagues was let go due to “poor judgement” but she was following the instructions of a senior recruiter (again, leads aren’t directly training. Other employees are). They announce terminations in a team slack channel and discuss why they let you go. The colleague that was let go, the team discussed her termination for at least two days. In team zoom calls as well as slack. It was obvious that they were making an example out of her and using her termination to intimidate us. When they terminated her, a team lead mentioned that she was up at 11pm going through weeks worth of this junior’s work to find mistakes to present in the termination meeting. Leaders are that out of touch. They’re scraping together reasons to fire people when they don’t like their personality. Additionally, they had access to her slack messages for a school program which had nothing to do with this role. Which leads me to believe that they interfere with our personal devices. We don’t get company issued laptops and use our personal devices So this is a HUGE invasion of privacy. Another employee quit and the directors told us she was fired due to performance. They also talked about that “termination” openly and made it seem like she was a poor performer when the reality is, she was the anchor of her team. They respect absolutely no one. Everyone talks down on the CEO. They pause recordings on zoom meetings to do so. Additionally I’ve never met a group of people that come to work and talk down on their own children and families as much as these people do. Like we get it. Having kids is tiring. But nobody cares. You made that choice. They’re miserable at home and working for the CEO so they take it out on us. Also, team leads are constantly late to meetings and one on ones and use their kids as an excuse. I guarantee you that lower level employees will never be able to do that. There is also a lack of work life balance. Several employees log on in the evening to finish their work. Employees joke about finding gray hairs and the way this job has affected their health. Overall there is a lack of accountability, respect, and morality at this company and especially within the recruiting team. Don’t work here even if it’s the last job on earth. It’s not worth your sanity. Lastly, be mindful of reviews because a lot of these people are in the freelance network and not actual employees of the company. They use the product (talent network) and have good results but that doesn’t mean that the culture is positive for actual employees.

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Glassdoor has 1,362 Toptal reviews submitted anonymously by Toptal employees. Read employee reviews and ratings on Glassdoor to decide if Toptal is right for you.