Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,156 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Sep 28, 2013

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very flexible work hours and easy job overall.

Cons

Low pay and career advancement opp

4.0

Sep 23, 2013

Nice place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quiet environment, nice people, there were some interesting tidbits to learn about shipping

Cons

Long hours during holiday season, not always friendly customers

3.0

Sep 19, 2013

Not the best place to work, but not the worst

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I enjoyed that I worked for a local franchise owner, meaning I got to see my boss on a regular basis and reinforce my value to the company. The location was always busy and I never felt like I was bored.

Cons

The owner rarely pulled his own weight, customer service with corporate was difficult, and the lack of rigidity with franchise rules meant I always felt like our franchise was cheating the customer.

Viewing 3085 - 3087 of 3,156 Reviews

Jobs at The UPS Store

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UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

Shipping Center Assoicate

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Service Rep

Nice place

Not the best place to work, but not the worst

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