Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,156 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Dec 10, 2013

It was my first job and I stayed there for over four years because there was a flexible schedule and above minimum wage.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Each store is owned individually, so there is a chance you will get an awesome and laid back owner and/or manager.

Cons

Owners cut corners no matter who it affects or how many customers it angers.

3.0

Dec 9, 2013

A franchise that lacks support from parent brand

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The owner at my location was great about scheduling and paying on time. But, other people at other locations were not always as fortunate.

Cons

UPS was quick to fine the store over something as simple as closing early but provided little to no support on most all other matters.

4.0

Dec 4, 2013

Good at lower levels, Messy at Corporate Level

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Local franchise owners are tough but fair and open to input on ways to expand or grow. Job can keep you engaged with a complex assortment of printing, shipping, and general management tasks. UPS is usually pretty good about working with you on their end of things.

Cons

Advancement peaks at the store level. Corporate management is scattered and annoying. It's still retail.

Viewing 3076 - 3078 of 3,156 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

Shipping Center Assoicate

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It was my first job and I stayed there for over four years because there was a flexible schedule and above minimum wage.

A franchise that lacks support from parent brand

Good at lower levels, Messy at Corporate Level

Jobs at The UPS Store

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