The Home Depot reviews

3.7

68% would recommend to a friend

(55,768 total reviews)
avatar

Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Apr 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired. You don't need any skill or experience at all.

Cons

Way too many to discuss in detail. Extremely poor customer service resulting in many dissatisfied customers; therefore, little referrals or word of mouth marketing. Good ole' boy management system. Favoritism given to the chosen few. Skewed and unaudited reports sent to upper management with "fudged" numbers in order to look good and advance up the corporate ladder. Unqualified leads, bogus appointments, lack of training and product knowledge by store associates and project specialists who are setting the leads, unskilled, unqualified installation team. Unfair and unjust payment of commissions, Lack of communication between sales consultants, administrative staff, measure techs, installation teams, marketing reps, lead generators, and upper management. Inapporiate use of the values built by "The Home Depot," for personal gain of those in management in the Home Services department.

1.0
Dec 26, 2018

Quantity trumps quality

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Work-life balance is good

Cons

In 2018, Home Depot hired 1000 new software engineers. In the race against time to fill the positions, they have recruited people who are really bad at coding. The entire interview process was a joke. Managers don't really care about employees. All they want is to maintain status quo and secure their job.

1.0
Oct 8, 2018

Don’t get sick, you’ll get into trouble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I truthfully only stayed because I enjoyed working with one of the head cashiers, she became a motherly figure at work to me and I always came to her with questions and guidance.

Cons

First of all, I came into this job working 30-40 hours a week at the front end as a cashier, out of the nowhere, my schedule went from 40 hours to 4, and then having 2-3 weeks off at a time. I asked for more hours consistently and was never given them while trying to provide for my child. Second, this company does not accept doctors notes, so, if you or your child get sick, you will be given an occurrence for being sick unless you have sick time, but you’re only given 2 hours of sick time per month, which is not nearly close to a full shift. Also, if a head cashier doesn’t like you, you’ll be standing out in the garden all day long when you are only supposed to be out there 2 hours at a time. Avoid working for this company, they win you over with their charm during orientation. And I stayed entirely way too long because it is so hard to find a job in the town I live in. I will never return again.

Viewing 112 - 114 of 55,768 Reviews

Glassdoor has 58,350 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.